Top Tech Jobs & Startup Jobs in NYC, NY

Provides Tier I technical support for smart cooler vending operators. Handles customer intake, onboarding, app and machine-status questions, basic troubleshooting, connectivity and payment-reader issue gathering, documentation, follow-up, and escalation to Tier II. The role requires clear communication, structured checklist use, accurate ticket documentation, and the ability to explain technical steps plainly without making unsupported technical or equipment decisions.

Administers enterprise infrastructure across Windows servers, endpoints, identity, networks, security platforms, virtualization, and backup/DR. Responsibilities include Active Directory administration, server hardening and patching, endpoint protection, firewall and VPN support, VMware operations, backup verification, compliance with NIST 800-171/CMMC practices, change management, documentation, and Tier 2/3 support. The role requires collaboration with cybersecurity and infrastructure teams and may involve occasional onsite, evening, or weekend work.

Own the sales and partnership pipeline from lead qualification through signed agreements and partner launch. Responsibilities include discovery calls, lead generation, market research, personalized email and LinkedIn outreach, proposal creation, partner activation, and performance tracking. The role works closely with the CEO and Sales, Marketing, and Customer Success teams to engage governments, innovation agencies, and corporations worldwide.

Provides first-line technical and customer support for MeridianLink mortgage clients. Responds to inquiries, documents cases, resolves issues, coordinates escalations, communicates updates, supports procedures and training, and mentors junior specialists. May represent the team in meetings when a supervisor is unavailable.

Manage and grow the company’s retailer.com business across Walmart, Home Depot, Target, Lowe’s, and other platforms. Develop channel strategy, oversee daily catalog and product-detail-page execution, monitor pricing, buy-box status, promotions, advertising, and ratings, and provide monthly performance reporting. Partner cross-functionally with sales, media, brand, eCommerce, and merchandising teams to launch products, optimize listings, analyze market trends, support forecasting, and drive topline sales growth.

Own the product vision, strategy, roadmap, and outcomes for core business lines. Gather customer and stakeholder feedback, prioritize features, manage dependencies, balance engineering cost with impact, and partner with sales, support, and engineering to ship successful products. The role requires ownership of end-to-end and 0-to-1 product development, strong communication, rapid execution, and comfort making decisions amid uncertainty.

Leads organizational strategy and regional operations for EO’s US West region, supporting chapter health, member engagement, growth, and retention. Manages a cross-functional team, regional budget, volunteer council relationships, action plans, events, and leadership recruitment. Analyzes performance data, identifies risks, aligns regional initiatives with global priorities, and represents EO at meetings and events. Requires strong executive leadership, business development, stakeholder management, diplomacy, analytical ability, and operational ownership.

Own the technical side of complex enterprise cybersecurity sales cycles, including discovery, demonstrations, workshops, architecture discussions, technical validation, and proofs of concept. Partner with account executives, customers, and channel partners to design security solutions, build trusted relationships, and communicate business value. Mentor sales engineers, establish pre-sales best practices, provide market feedback to internal teams, and support opportunities across Eastern and Central U.S. time zones.

Build and deploy applied data science models for auto insurance carrier matching, media buying, bidding, and ad serving. Own the full modeling lifecycle, including data discovery, validation, deployment, monitoring, and adaptation to late labels, sparse sessions, feedback loops, and market drift. Partner with business stakeholders and an ML engineer to scale production models and deliver measurable acquisition and ROAS outcomes.

Provides first-line technical support for AAM customers and partners across the United States, Latin America, and other territories. Responsibilities include customer communication, ticket ownership in Halo and JIRA, troubleshooting software, networks, hardware, and playback logs, remote issue resolution, escalation management, knowledge base development, ITIL-based problem and change management, customer data maintenance, and onboarding sites to cloud software products.