Top Tech Jobs & Startup Jobs in NYC, NY

Provides Tier II technical support for application, hardware, network, server, workstation, cloud, and mobile-device issues. Troubleshoots Windows, macOS, and Linux environments; manages user accounts, permissions, and access rights; monitors systems and networks; documents resolutions; mentors junior staff; and supports software deployments, upgrades, and network projects. Tracks incident trends and root causes to improve IT service delivery and user experience.

Manages customer accounts for Axalta’s automotive coatings business, serving as the primary customer contact, maintaining satisfaction and retention, executing account plans, communicating product and service value, resolving issues, documenting interactions in Salesforce, supporting distributor management, and leading paint conversion efforts. The role requires collaboration with regional teams, strong customer support skills, automotive refinish industry knowledge, and travel to customer sites across Illinois and surrounding areas.

Lead, coach, and develop a team of Account Executives while driving revenue performance. Responsibilities include pipeline and forecast management, deal strategy, sales methodology coaching, CRM reporting, onboarding, executive engagement, and cross-functional go-to-market improvement. The role manages approximately four to five AEs, supports complex healthcare technology sales cycles, and helps scale sales processes and team culture.

Owns HCP and B2B event marketing as a demand-generation channel, managing strategy, budgets, sponsorships, webinars, trade shows, speaking engagements, vendors, logistics, and event teams. Builds attribution and ROI reporting to connect event spend with qualified pipeline and revenue. Partners with sales, leadership, partnerships, and marketing teams; develops event staff and contractors; and represents the company at live and virtual events.

Provides technical customer support to online merchants through live chat, email, and occasional phone calls. Troubleshoots issues, gathers context, escalates bugs to engineering, identifies trends, and recommends improvements. The role also contributes to documentation, best practices, incident reporting, and merchant product expertise while collaborating within a remote swarm-support model.

Provide email, chat, and occasional phone support to B2B customers. Own issues from investigation through resolution or escalation, recreate scenarios in test environments, identify product solutions, anticipate customer needs, and meet productivity, satisfaction, and reliability goals.

Manage strategic client relationships across adoption, expansion, advocacy, and renewal. Help customers design and optimize learning programs using Absorb LMS, deliver training and enablement, measure program effectiveness and ROI, monitor account health, address risks, and identify expansion opportunities. Collaborate with Product, Support, and Professional Services while maintaining accurate client documentation.

Owns full-lifecycle recruiting for SOCi’s GTM teams, including Sales, Business Development, Marketing, Customer Success, and RevOps. Responsibilities include Greenhouse ATS administration, proactive sourcing, pipeline development, stakeholder partnership, candidate vetting, interview process management, and offer closing. The recruiter must evaluate sales performance, SaaS experience, quota attainment, deal complexity, and sales methodology fit while delivering a high-touch candidate experience.

Supports the full lifecycle of enterprise business applications in an Agile IT environment, including analysis, design, testing, deployment, maintenance, integrations, documentation, and process improvement. Collaborates with business stakeholders, technical teams, vendors, and senior analysts to maintain stable and secure applications. Provides end-user support through issue triage and root-cause analysis, monitors project deliverables, manages risks, and supports dataflows and technical procedures.

Sell Placer.ai’s SaaS location analytics platform to large organizations through complex, multi-stakeholder sales cycles. Responsibilities include prospecting and managing pipeline, conducting 20+ platform demos monthly, collaborating with pre- and post-sales teams, maintaining accurate forecasts, and consistently exceeding sales goals. The role is fully remote, requires 10% travel for conferences, and involves managing 30+ weekly meetings when fully ramped.