Top Tech Jobs & Startup Jobs in NYC, NY

Own the strategy, roadmap, business performance, and value delivery for WebCenter PLMS, an enterprise SaaS product serving regulated Life Sciences customers. Translate customer and regulatory needs into prioritized requirements, initiatives, and product investments. Lead discovery, business cases, launches, adoption, pricing, positioning, partnerships, and cross-functional alignment with Product, R&D, Sales, Marketing, and regional teams. The role is remote within the US Eastern time zone, with approximately 10% travel and an onsite immersion program.

Designs and maintains secure converged IT/OT network architectures supporting ICS, SCADA, building management, and mission-critical systems. Responsibilities include network segmentation, firewalling, VPNs, IDS/IPS, vulnerability assessments, penetration testing, industrial protocol security, SIEM monitoring, incident response, forensic analysis, documentation, and compliance with IEC 62443 and related frameworks. Collaborates with controls engineers, facilities teams, and integrators, with frequent travel to job sites and hands-on work in industrial environments.

Designs, implements, and supports secure CI/CD pipelines, multi-cloud infrastructure, containerized applications, and Infrastructure as Code solutions. Maintains hybrid and virtualized environments while supporting availability, scalability, monitoring, logging, performance, and security. Collaborates with development, QA, cybersecurity, cloud engineering, operations, product, and program teams to deliver reliable software. The role also reinforces DevSecOps standards and supports vulnerability scanning, SAST/DAST, container security, and compliance across classified and unclassified federal environments.

Lead architecture and implementation of autonomous inbound/outbound AI agents, build scalable LLM ops and signal-intelligence data pipelines, integrate identity resolution and third-party CRM systems, and maintain production-ready, well-documented systems for Series B diligence.

Create cohesive brand identities, including logos, color palettes, typography, and visual language. Design user-friendly websites using Squarespace, WordPress, or Wix, and produce visual assets with Adobe Creative Suite. Collaborate independently with clients and professionals, manage multiple client accounts, communicate effectively, and deliver high-quality work on schedule.

Serve as the primary customer liaison for revenue cycle management services, building relationships and driving satisfaction, retention, and advocacy. Analyze performance metrics, identify trends, provide actionable reports, resolve customer issues, and recommend workflow improvements. Collaborate with billing, operations, product, and other internal teams to optimize service delivery. The role requires deep revenue cycle expertise, customer engagement skills, strong communication, and up to 10% overnight travel.

Own TLDR’s Applied AI product function, triaging requests, translating business problems into build-ready specifications, redesigning processes into agentic workflows, and managing the roadmap and lifecycle of internal command centers and tools. The role partners with strategy, operations, and AI engineering teams, prioritizes automation opportunities, drives adoption, and helps shift company work from manual processes to AI-enabled workflows.

Lead design and delivery of large-scale, cloud-native services powering millions of devices. Architect solutions for scalability and integration, own full service lifecycle in Kubernetes, mentor engineers, participate in on-call support, and drive engineering best practices across cross-functional teams.

Designs, develops, and integrates ServiceNow solutions focused on CMDB, ITSM, ITOM, and SPM. Builds scripts, workflows, integrations, and service topology capabilities using external data sources. Troubleshoots complex integration issues, collaborates with stakeholders to define requirements, leads technical design, mentors developers, and supports documentation and data management planning for a DoD customer.

Performs financial planning, budgeting, forecasting, reporting, variance analysis, and ad hoc analysis for assigned business areas. Partners with department leaders and accounting during monthly close, develops KPIs, identifies trends and risks, and recommends actions to improve performance. The role also supports process improvements in reporting and forecasting and communicates financial results to management.