Top Tech Jobs & Startup Jobs in NYC, NY

Leads strategy and special projects for Operations, focusing on scalable systems, workflows, tooling, fulfillment, logistics, inventory, automation, data architecture, and reporting. Coordinates cross-functional teams across Operations, CX, Finance, Marketing, and Product; develops roadmaps, improves processes, validates implementations, and creates SOPs. The role requires hands-on execution, analytical problem-solving, ERP and operational technology experience, and the ability to drive complex initiatives in a fast-growing e-commerce environment.

Own commercial strategy and sales for a portfolio of existing B2B customers. Develop account plans, expand solution adoption, build senior stakeholder relationships, lead commercial negotiations, identify whitespace opportunities, and drive revenue growth, retention, and account expansion in collaboration with Customer Success, Product, and Marketing.

Lead the technical direction, architecture, and delivery of production agentic AI systems. Build AI platform abstractions, agent workflows, evaluation and guardrail infrastructure, cloud-native services, and operational tooling using TypeScript/Node.js and Python. Own deployment, monitoring, troubleshooting, and measurable outcomes while partnering with product, clinical operations, and business leaders. Mentor engineers, establish reusable patterns, communicate architectural trade-offs, and ensure privacy, security, compliance, reliability, safety, and cost controls for sensitive healthcare data.

Own Socket’s compliance program as an engineered system, including SOC 2 Type II, ISO 27001 certification, continuous evidence automation, risk and vendor risk management, customer assurance artifacts, and the trust portal. Evaluate AI governance frameworks and lead compliance platform decisions. Report to the CISO, establish the GRC function, and hire and manage a customer trust teammate.

Own the go-to-market data infrastructure, integrating HubSpot, Dreamdata, advertising platforms, PostHog, and website data into BigQuery. Diagnose tracking and attribution discrepancies, configure multi-touch revenue attribution, and build executive dashboards covering channel performance and revenue. Develop ABM workflows using Clay, enrichment, behavioral signals, and AI personalization. Partner with sales and marketing to improve funnel visibility, campaign decisions, and outbound effectiveness.

Leads technical pre-sales engineering for cloud, connectivity, embedded software, and hardware solutions. Supports sales qualification, customer solution design, proposals, Statements of Work, product demonstrations, trials, onboarding, partner training, and technical account coordination. Provides customer feedback to product management and determines project feasibility. Requires strong IoT, cellular networking, SaaS, API, IP networking, and business expertise, along with 20–30% travel.

Owns supplier-facing supply chain program execution across NPI, EOL, and O&M initiatives, including schedules, budgets, engineering changes, supplier readiness, risk mitigation, cost analysis, and materials planning. Develops supply chain maps, coordinates contract manufacturers and suppliers, manages transitions and obsolescence, reports KPIs, improves processes, mentors project managers, and represents Supply Chain in executive forums.

Lead and support oversight of fintech partner audits within the Banking-as-a-Service program. Responsibilities include developing risk assessments, planning and coordinating audits, evaluating scopes and reports, tracking remediation, analyzing risk trends, supporting regulatory compliance, and collaborating with internal subject matter experts, partners, and audit firms. The role also contributes to process improvements, staff training, and recommendations to risk management leadership.

Manage Advisory Services client relationships from onboarding through procurement execution. Assess customer goals and timelines, develop procurement strategies, coordinate cross-functional teams, deliver client reports and recommendations, and ensure timely completion of services. Analyze feedback and performance metrics to improve retention, engagement, and satisfaction while supporting revenue growth. Responsibilities also include supplier shortlisting, BAFO solicitation, contract-term negotiation, due diligence, portfolio optimization, and compliance with company and client requirements.

Analyze marketing and sales funnel performance from top-of-funnel through closed/won opportunities. Build KPI packages, annual funnel targets, campaign effectiveness and ROI analyses, and actionable reports for marketing leadership and executives. Improve marketing automation and CRM data integrity, partner cross-functionally with Sales Operations, Product Marketing, and Product, and perform ad hoc analysis to identify trends, root causes, and growth opportunities.