Top Tech Jobs & Startup Jobs in NYC, NY

Provide L2/L3 incident-driven support for Unily's SaaS platform: triage, diagnose using logs/traces/metrics, reproduce issues, maintain ServiceNow records, coordinate with Product and Engineering, implement mitigations, contribute to RCAs and runbooks, and participate in shift/on-call rotations to ensure continuous coverage.

Serves as the endpoint security subject-matter expert for support, Sales Engineering, and Customer Success. Diagnoses complex Windows and macOS endpoint issues, analyzes telemetry and logs, troubleshoots integrations with EDR, DLP, and MDM products, and provides prioritized customer recommendations. Partners with Engineering and QA on defect investigation and validation, maintains lab capabilities, and creates runbooks and documentation. The role also enables field teams to explain endpoint findings and improve customer outcomes.

Leads Genea’s marketing function, brand strategy, channel and partner marketing, field events, product marketing, demand generation, and team development. The role owns brand refresh and website modernization, partner programs, go-to-market strategy across direct and channel motions, marketing’s pipeline influence and attribution reporting, budget, and ROI. It reports to the CEO and requires strong executive presence, B2B channel expertise, people leadership, and approximately 25% travel.

Own and scale customer advocacy and engagement programs, including reference networks, lifecycle touchpoints, customer stories, case studies, testimonials, and milestone announcements. Partner with Customer Success, Sales, Product Marketing, and leadership to identify customer success stories, build a roster of advocates, support references and events, and measure effects on retention, advocacy, and pipeline.

Manage client software implementation projects from initiation through completion, overseeing scope, timelines, resources, risks, team adherence, and client onboarding. Lead cross-functional project teams, monitor progress and ACV recognition metrics, resolve issues, provide leadership updates, mentor junior project managers, and optimize implementation methodologies. The role may require travel for client or team needs.

Lead local driver recruitment and onboarding by building a 500+ interested-driver list, support day-to-day local operations, and act as OMNI's regional point of contact.

Supports enterprise demand planning and the monthly SIOP process by maintaining statistical and consensus forecasts, analyzing forecast accuracy and planning KPIs, identifying demand risks and opportunities, and improving inventory and customer service outcomes. Serves as a demand planning system subject matter expert, supports implementations and change management, and collaborates with Customer Operations, Supply Planning, Finance, Sales, and Supply Chain teams across manufacturing sites.

Manage a portfolio of 20–30 enterprise and commercial accounts, driving product adoption, monitoring health and usage data, identifying renewal and expansion opportunities, and leading customer trainings, demos, business reviews, and QBRs. Partner with account executives and field engineers, communicate customer feedback internally, and help developers realize measurable value from Sourcegraph’s technical SaaS products.

Develop and grow sales within the Greater Casper territory by prospecting, networking, conducting customer education sessions, forecasting territory performance, executing sales plans, and building lasting customer relationships. The representative serves as a trusted advisor, supports market share and revenue growth, and collaborates with customer personnel and internal sales and technical teams to deliver measurement technology solutions.

Leads the Beyond Coal Campaign’s strategy, fundraising, donor stewardship, budget, staff supervision, partnerships, media representation, and national and local campaign planning. Develops equitable strategies to transition the power sector from coal and gas to clean energy, manages foundations and major donors, oversees campaign resources and outcomes, mentors up to six staff, and collaborates with internal teams, chapters, volunteers, elected officials, and external partners.