Top Tech Jobs & Startup Jobs in NYC, NY

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

Own enterprise customer renewals, upsells, expansion, adoption, onboarding, and value realization in a B2B SaaS environment. Manage strategic account growth plans, renewal forecasting, executive relationships, QBRs, training, implementation workflows, and cross-functional commercial strategy. Drive retention, Net Revenue Retention, expansion ARR, platform usage, and time-to-value across marketing, communications, brand, social, reputation, media, risk, and security stakeholders.

Leads Bobbie’s innovation pipeline from opportunity identification and concept development through commercialization, launch, and in-market learning. Develops consumer propositions, product briefs, business cases, stage-gate recommendations, go-to-market plans, and learning agendas. Partners cross-functionally with insights, finance, product development, regulatory, quality, operations, supply chain, marketing, sales, and customer experience teams to create and scale new products and growth platforms.

Define architecture and technical direction for Catalyst’s distributed data platform, including messaging, state management, reconciliation, streaming, storage, CI/CD, and Kubernetes operations. Build Go and Python frameworks, improve reliability and SLOs, lead incident response, maintain secure dependency and artifact delivery, and develop infrastructure automation. Collaborate across teams and with customers, review designs and code, establish engineering standards, and travel internationally up to 25% to support mission-critical deployments.

Generate new business opportunities nationwide, prospect and develop client relationships, build and manage a sales pipeline, close new business, pursue marketing-generated leads, and collaborate with operations, proposal, and production teams to support successful live event production and audiovisual service delivery.

Lead global employee benefits administration, renewals, compliance, vendor relationships, HRIS governance, reporting, and operational improvements across multiple markets. Partner with Payroll, Finance, Legal, HR Technology, and external vendors to ensure accurate enrollment, deductions, funding, reconciliations, regulatory reporting, data integrity, and employee communications. Oversee benefits operations, annual enrollment cycles, controls, audits, and service metrics while supporting strategic planning and team workflows.

Plan and execute the annual company Summit, external conferences, customer and partner events, webinars, and internal gatherings. Manage timelines, budgets, vendors, contracts, invoices, logistics, communications, event materials, and onsite execution. Coordinate stakeholders across Marketing, Sales, Customer Success, and company leadership while resolving issues and improving repeatable event processes. Occasional travel is required for conferences, offsites, and other events.

Leads global marketing strategy for Nox’s corporate brand, Sleep Care Management, and Diagnostic Solutions. Owns positioning, value proposition, brand voice, public relations, integrated campaigns, lead generation, events, thought leadership, sales enablement, website management, and marketing technology modernization. Partners with executives on segmentation, pricing, competitive intelligence, commercialization, funnel optimization, and ROI. Builds and develops a high-performing global marketing organization while managing budgets, agencies, vendors, and healthcare regulatory requirements.

Generate top-of-funnel pipeline through cold calling, email, LinkedIn, and outbound campaigns targeting U.S. school districts. Qualify inbound and outbound opportunities, coordinate handoffs to Account Executives, refine messaging and sequencing, and help build CRM, Outreach, enrichment, and reporting systems. The role also supports conference prospecting and offers a potential path to Account Executive within 6–9 months for strong performers.

Leads technical pre-sales and partner enablement for DevRev’s SaaS platform. Responsibilities include discovery, solution architecture, demos, proofs of concept, technical proposals, workshops, certifications, roadmap alignment, QBRs, co-selling, and partner relationship development. The role also builds technical partner communities, supports co-marketing, identifies expansion opportunities, and translates partner business needs into AI-driven solutions. Extensive travel and collaboration with Sales, Product, GTM, support, and field engineering teams are required.