Top Tech Jobs & Startup Jobs in NYC, NY

Supports grassroots mobilization operations through event listings, host onboarding, logistics, platform maintenance, data reporting, CRM support, security triage, coalition coordination, grant-cycle assistance, and ticket resolution. The role manages tools including EveryAction, NGP VAN, Mobilize, and Freshdesk; supports rapid-response infrastructure; tracks event performance and communications; and provides operational support to hosts, volunteers, coalition partners, and the public.

Lead and grow a data science team focused on customer intelligence, personalization, product analytics, marketing optimization, and customer lifetime value. Develop predictive and segmentation models, analyze web and mobile engagement, design experimentation programs, and apply causal inference, survival analysis, forecasting, Bayesian methods, NLP, and machine learning. Partner with Product, Marketing, Editorial, Data Operations, and Engineering to translate customer behavior into scalable products, actionable recommendations, and measurable business impact.

Leads cross-studio art business operations by maintaining visibility into capacity, utilization, assignments, availability, demand, and project transitions. Aligns studio supply with Business Development opportunities, supports RFP staffing scenarios, establishes operating cadences, coordinates partner integration, identifies risks, and escalates bottlenecks. Provides leadership reporting and develops a scalable operational model across regions while avoiding direct staffing, account ownership, commercial negotiation, or day-to-day production responsibilities.

Write timely, original articles about network television shows in ScreenRant’s house style. Responsibilities include researching, fact-checking, formatting, linking, sourcing and lightly editing images, pitching content ideas, incorporating editorial feedback, and communicating with the team. The role requires expertise in specified television franchises, coverage of shows on major U.S. networks, strong grammatical and English-language skills, rapid turnaround, and comfort working remotely as a freelance contributor.

Lead architecture, development, integration, migration, deployment, and troubleshooting for Dynamics 365 Customer Service and Power Platform solutions. Support Genesys-to-Microsoft contact center modernization across multiple call centers, queues, agents, and business units. Build plugins, APIs, workflows, customizations, Power Apps, and automations; design Azure integrations; manage data migration and ALM practices; conduct architecture and code reviews; and mentor developers.

Lead brand initiatives across the organization, including digital asset management governance, employee brand engagement, brand education, naming projects, trademark coordination, and brand governance. Manage project plans, creative assets, stakeholder reviews, approvals, training, communications, and process improvements while partnering with marketing, creative, communications, legal, and business teams.

Own customer support tickets from intake through resolution or escalation. Troubleshoot issues, coordinate with Engineering, communicate proactively, document ticket status and next steps, translate enhancement requests into acceptance criteria, report on ticket trends and performance, and prioritize work based on customer impact and urgency.

Leads technical business development and capture activities, identifying market opportunities, developing tailored technology solutions, and cultivating client and partner relationships. Collaborates with engineering, product management, and marketing teams; leads proposals, presentations, negotiations, and contract pursuits; and tracks business development KPIs. Requires extensive technology-sector sales experience, technical communication skills, and Secret clearance with eligibility for Top Secret clearance.

Lead the engineering organization and technical strategy while remaining hands-on across web, mobile, backend, infrastructure, architecture, and AI. Own the technical roadmap, design scalable production systems, establish engineering standards, mentor and grow engineers, and drive AI-assisted development. Partner with Product and executive leadership to balance speed, reliability, security, scalability, and quality while building systems with Golang, TypeScript, and GCP.

Own a named enterprise account patch across new-logo hunting, inbound conversion, renewals, upsell, and cross-sell. Build pipeline through AI-first outbound, manage complex Fortune 500 sales, multithread buying committees, apply MEDDPICC, develop business cases, and maintain accurate Salesforce forecasts. Partner with SDRs, renewal teams, solution advisors, and ecosystem partners while serving as the customer escalation point. Regular customer visits, executive engagement, deal reviews, and market feedback are required.