Top Tech Jobs & Startup Jobs in NYC, NY

Directs the claims management function for Master Policy TLL and Contents Claims. Leads claims adjusters, oversees complex claim adjustment and settlements, ensures regulatory compliance, manages disputes and DOI complaints, represents the company in depositions, and improves departmental performance. The role also develops team capabilities, maintains external stakeholder relationships, and analyzes claims trends and operational metrics.

Drive go-to-market execution across Nabla’s product portfolio, including positioning, messaging, sales enablement, competitive intelligence, demand-generation partnerships, customer adoption content, and event support. Progress into owning go-to-market strategy for specific products from early definition through launch and adoption, partnering with Product and Engineering and tracking launch success metrics.

Own credit portfolio performance analysis, credit policy, underwriting strategy, risk frameworks, and portfolio growth initiatives across lending products. Partner with Data Science, Product, Engineering, Operations, leadership, and external lending partners to develop predictive models, automated decisioning, analytical tools, dashboards, and reporting. Present strategic recommendations on portfolio risk, borrower behavior, credit expansion, and company-wide risk strategy.

Owns SEO and AI-search visibility strategy for 6–12 B2B client accounts, including technical SEO, content planning, performance analysis, AEO/GEO measurement, and client recommendations. Leads analyst output, coaches team members, maintains account roadmaps, partners with project and account managers, and contributes to hiring and performance decisions. The role is fully remote and supports B2B SaaS and technology clients.

Conducts manual and automated software testing across requirements, user workflows, edge cases, regressions, APIs, and data validation. Creates test cases, investigates and documents defects using SQL, logs, browser tools, and source code, and contributes Playwright automation within CI/CD pipelines. Collaborates with engineers and product teams, supports accessibility and security-conscious testing, follows HIPAA data-handling practices, and uses Claude Code responsibly to improve test design and investigation.

Lead discovery, design, delivery, and continuous improvement of AI-enabled workflows, agents, automations, and prompt-based solutions. Partner with stakeholders to identify friction, validate requirements, ensure adoption, build reusable patterns and playbooks, and align solutions with enterprise architecture, security, and governance. Measure solution effectiveness and share insights to evolve enterprise AI strategy.

Own the agency’s creative output across visual identity, campaign and web design, brand strategy, copywriting, video, and motion. Lead creative direction in client engagements, strategy sessions, and new business pitches while setting quality standards and shaping the agency’s market presence. This senior individual contributor role offers autonomy, remote flexibility, and a path toward building and leading a creative team.

Manage employer accounts as the primary post-sale contact, drive retention, reduce churn, identify expansion opportunities, and support account growth. Lead account reviews, trainings, webinars, demos, and strategic engagements. Educate customers on recruiting best practices, coordinate cross-functional teams, and implement process improvements within the employer success function.

Develop and lead book publicity and media relations campaigns for authors, securing traditional, podcast, and online media placements. Responsibilities include writing press materials and pitches, creating media resources, managing client communications, cultivating media relationships, researching publicity opportunities, reviewing campaign analytics, supporting author branding, and assisting with influencer outreach and digital marketing campaigns.

Lead and support customer implementations of Amtech ERP software, including requirements gathering, solution configuration, process documentation, testing, user training, troubleshooting, and go-live support. Partner with customers on solution design, deliver ERP knowledge transfer, identify delivery risks, support proposals and presales activities, and contribute to implementation standards, process improvement, and peer mentoring. Travel up to 50% is required.