Top Tech Jobs & Startup Jobs in NYC, NY

The Senior Account Executive role at RethinkEd involves driving sales growth across mid-size and large school districts, building relationships, managing the sales cycle, and collaborating with internal teams to support district success.

The Director, Technical Training will design and lead technical training programs for data center operations, develop certification pathways, manage an LMS, conduct needs assessments, and build a training team.

Lead the global accounting function, ensuring consistency across entities, improving processes, and managing financial reporting and audits.

Lead the development of a cyber risk management platform, mentor junior developers, ensure scalable software solutions, and collaborate with cross-functional teams.

Responsible for maintaining and supporting critical data center operations, including hardware installation, troubleshooting, and collaboration with IT teams.

Lead and coach a team of Account Managers servicing top-tier pharmaceutical and agency clients to ensure satisfaction, renewals, and expansion. Oversee implementation, reporting, QBRs, insights-driven optimization, cross-team collaboration, and escalation management while contributing customer feedback to product and GTM strategy.

Lead and scale a Customer Success Engineering team supporting strategic cloud and AI/ML customers. Own 24x7 support operations, escalations, KPIs, and technical enablement across Kubernetes, databases, compute, GPUs and MLOps. Act as technical escalation for Sev1/Sev2 incidents, partner with TAMs and Product/Engineering, improve escalation runbooks and knowledge base, and drive automation and tooling to improve CSAT, response/resolution times, and support quality.

Partner with the Founder to build and run company operations: translate vision into plans, lead hiring and training, create SOPs and KPIs, manage performance and escalations, oversee cross-functional leaders, and deliver projects on time while protecting quality and scaling service operations.

Configure, maintain, test, analyze and troubleshoot business application systems for Federal Reserve payment services. Manage customer setups, account/settlement relationships, investigate complex production issues (including cyber incidents), coordinate stakeholders, lead projects and testing, provide training and documentation, and meet SLAs for Fedwire, FedNow and related systems.

Manage a portfolio of mid-size to enterprise clients, drive adoption of DISQO's CX platform, secure renewals and expansions, lead pricing/scoping for add-ons, run business reviews, collaborate cross-functionally to resolve issues, recommend product improvements, and create customer success plans to maximize ROI and build advocacy.