Top Tech Jobs & Startup Jobs in NYC, NY

Manage complex global customer accounts to drive onboarding, adoption, retention and escalations. Lead cross-functional work, develop customer success plans, track product utilization, identify churn risks, and drive process improvements and global best practices.

Lead post-sale lifecycle and enterprise deployments of AI agents for healthcare. Manage end-to-end implementations, serve as primary client contact, monitor account health, coordinate Solution Architects and engineers, align with Account Managers on strategy, and translate technical capabilities into business outcomes.

Work on small client teams to gather requirements, design, develop, test, and deliver software solutions across web, mobile, cloud, data, and AI technologies. Learn under a mentor, present findings to stakeholders, and adapt to changing client needs in a hybrid model.

Own a product area end-to-end at a healthcare AI startup: define requirements, prioritize, partner with engineering and deployment, build scalable abstractions, ship to customers, and iterate to drive outcomes and reuse across customers.

Operate and own an established access governance programme across two related entities. Administer and test entitlements (AD, Unix, JIRA, SharePoint, service accounts), manage physical access, review transfers and software requests, monitor exception reports, coordinate rollouts, maintain shared resource tracking, audit controls, and report via JIRA to senior leadership while liaising with engineering, security, and business stakeholders.

Manage investor onboarding for private markets, coordinating stakeholders, ensuring AML/compliance, handling detailed administrative tasks, maintaining professionalism, and supporting database records. Provide excellent client communication and occasional travel to other offices.

Lead and scale the end-to-end doctor growth engine: acquisition, activation, retention, and referrals. Run rapid channel experiments, improve onboarding activation, build dashboards and metrics, inform product direction with customer insights, and hire and lead a growth team to create repeatable, scalable growth.

Support underwriting of Representations & Warranties, Tax Indemnity, and Tax Credit insurance: manage submissions, quotes, binders, and policy issuance; participate in underwriting calls; maintain electronic files and checklists; draft excess policies; respond to broker/client inquiries and meet tight deadlines (may require work outside normal hours).

Originate, structure, and close institutional borrow relationships across collateralized lending, structured credit, and liquidity products. Build and operate a borrower pipeline, negotiate term sheets, manage KYC/onboarding, and maintain/expand an owned book. Work cross-functionally with Credit Risk, Product, Strategy, and Engineering to operationalize on-chain borrow products and produce reusable playbooks and terms guidance.

The Sr. Director of Business Operations manages the operating system for solutions delivery, focusing on cost transformation, governance, culture, vendor management, and global change.