Top Tech Jobs & Startup Jobs in NYC, NY

Leads and mentors Partner Support associates, manages escalated client cases, troubleshoots complex platform issues, configures and validates offers, and ensures SLA adherence. The role provides advanced technical guidance, documents resolutions, collaborates with Product, Tech, Training, Success, and Implementation teams, and improves support workflows, knowledge resources, and client outcomes.

Leads the Accounting Operations and Transformation advisory practice, overseeing service lines, engagement teams, client delivery, business development, and revenue growth. Manages accounting and finance transformation engagements, including post-acquisition value creation, while ensuring high-quality deliverables and client service. Develops team members through coaching, performance feedback, knowledge sharing, and training. Builds firm relationships, supports marketing and sales initiatives, and contributes to strategic firm development in a hybrid environment.

Own a portfolio of strategic enterprise customers from implementation through renewal. Build success plans, manage adoption and value realization, engage executives, forecast renewals, mitigate churn risk, and identify expansion opportunities with Account Management. Lead business reviews, roadmap discussions, customer escalations, and cross-functional coordination. Translate customer feedback into product priorities and advise executives on agentic AI, generative AI, and enterprise CX opportunities and risks.

Leads Twin Health’s finance function, including close, controls, reporting, compliance, audit readiness, investor relations, board reporting, fundraising, and liquidity-event preparation. Manages Director-level finance leaders, partners with the CFO and VP of Finance on strategic decisions, oversees finance systems and vendors, and scales the team for future growth and transactions.

Leads budgeting, forecasting, long-range planning, variance analysis, performance reporting, and strategic financial recommendations across approximately 50 portfolio companies. Partners with CEOs and operators on pricing, margins, hiring, capital allocation, growth, and profitability. Builds scalable FP&A processes, models, dashboards, and analytical frameworks while developing an FP&A team in a private equity-backed environment.

Oversee RMS configuration, business process analysis, workflow design, testing, implementation, training, and change management for public safety agencies. Advise customers on Reporting, Case Management, Evidence, and Warrants products; establish implementation best practices; coordinate integrations and hardware testing; gather product feedback; support project planning, risk management, staffing, budgeting, and training material updates. The role requires strong communication, stakeholder collaboration, and at least 50% travel.

Manage US client accounts to drive revenue, platform adoption, campaign performance, and customer success. Partner with Sales and Media Buying teams to understand client goals, optimize programmatic campaigns, communicate feedback, educate clients on DSP features and strategies, and strengthen relationships across multiple accounts.

Leads AdHoc’s sales and business development initiatives from prospecting through signed statements of work. Owns pipeline strategy, relationship development, pitches, proposals, negotiations, forecasting, CRM reporting, renewals, and upsell opportunities. Partners with creative, production, account management, and leadership teams to ensure strong client transitions. Directly manages the Community Manager and oversees outbound strategy, sales materials, and pipeline performance.

Oversee financial management for media client accounts, including project setup, invoicing, revenue recognition, WIP management, forecasting, reporting, reconciliations, and profitability analysis. Partner with client leaders, shared services, sister agencies, and the CFO on budgets, audits, month-end close, financial models, and ad hoc analysis. Coordinate AP, AR, and billing activities while providing financial counsel and supervising shared-services staff.

Tracks and reports project financial performance by processing owner and subcontractor requisitions, verifying contract compliance, updating budgets, managing cost transfers, selecting invoices for disbursement, monitoring project cash flow, and supporting insurance program administration. Collaborates with project managers and executives on accounting and administrative matters.