Top Tech Jobs & Startup Jobs in NYC, NY

Serve as primary enterprise client partner across the customer lifecycle: manage program plans, risks, renewals and expansion; drive adoption and retention; deliver trainings and presentations; present data-driven insights to executives; collaborate on playbooks and best practices.

Manage onboarding and data migration for financial services clients: plan implementations, build databases in CENTRAL, configure systems, establish banking/payment arrangements, coordinate teams/vendors, monitor performance, document processes, and serve as first escalation for clients.

Configure, install, monitor, and maintain network devices and services (routers, switches, firewalls, load balancers, VPN, QoS). Perform upgrades, patches, capacity planning, and follow change management processes. Monitor resource utilization and liaise with vendors and IT personnel for problem resolution.

Manage scope, budget, schedule, and quality for CCSP-3PK9 and related programs nationwide. Develop and maintain project plans, coordinate support and compliance, lead customer communications and briefings, mentor subordinate leaders, manage distributed teams, and travel frequently to training and operational sites. Participate in K9 cargo screening training and perform physical tasks as required.

Lead electrical design for municipal facilities and infrastructure, producing calculations, construction drawings, estimates and bill of materials. Coordinate with multidisciplinary teams, ensure code compliance, mentor junior engineers, support client meetings, and help maintain project scope, schedule, and budget from concept through construction.

Manage a portfolio of public-sector customers as their strategic partner to drive adoption, engagement, and measurable outcomes. Lead business reviews, build executive and HR relationships, identify risks and expansion opportunities, advocate cross-functionally, and share customer feedback to improve products and experience. Navigate public-sector procurement and budget cycles.

Investigate, analyze, negotiate, resolve, document and report consumer and commercial billing issues and complaints. Present resolution options, authorize settlements within limits, and adjust customer accounts.

Own end-to-end payroll for the Americas, ensuring accurate semi-monthly and monthly runs, compliance with tax and wage laws, internal controls, ticket resolution, month-end accounting support, system integrations (Workday/ADP), process improvement, reporting, and mentoring payroll team members.

Supervise day-to-day onboarding call center operations, enforce quality standards, conduct audits/calibrations, coach staff, manage workflows and schedules, drive continuous improvement, and collaborate across teams to ensure excellent member experiences.

Lead regional product, solutions, and go-to-market strategy for the Americas. Drive NPI readiness, sales enablement, partner ecosystem development, lifecycle management, GTM execution, and demand generation to accelerate adoption of Kornit's digital textile printing solutions.