Top Tech Jobs & Startup Jobs in NYC, NY

Build applied AI and automation solutions that transform operational workflows into secure, observable, production-ready services. Develop AI agents, orchestration workflows, APIs, integrations, evaluation frameworks, and automation infrastructure across Azure, .NET, C#, Python, React, and SQL. Improve AI quality through grounding, retrieval, evaluation, observability, and responsible AI practices. Partner with engineers, stakeholders, and end users to translate business processes into effective technical solutions.

Creates, edits, tests, and maintains technical documentation, operating guidelines, knowledge bases, customer-support content, and FAQs. Partners with cross-functional stakeholders and subject-matter experts to understand processes, define audiences, translate complex technical concepts into clear language, and approve final content. Manages multiple complex documentation projects, improves content processes and tools, evaluates team performance, and ensures documentation is accurate, searchable, effective, and aligned with style guidelines.

Own the customer journey from pre-sales solution design through enterprise implementation, onboarding, go-live, adoption, and expansion. Build customer-specific demos and ROI cases for P&C insurance workflows, configure SaaS and data products, coordinate integrations, and ensure rapid time to value. Translate customer feedback into product priorities while partnering with underwriting, finance, technical, and executive stakeholders. Establish scalable scoping, launch, measurement, and customer success processes in an early-stage startup environment.

Support the marketing team in developing and executing campaigns, coordinating projects and events, conducting market research, creating and managing content for social media, email, and website, tracking campaign performance, and providing administrative support to ensure aligned and effective marketing initiatives.

Executive leader responsible for global implementation and solution design across the corporate travel business. Owns customer activation from contract signature through go-live, builds scalable implementation methodologies, oversees budgets and organizational capacity, partners with Sales on complex pursuits, and ensures commercially sound, operationally deliverable solutions. Leads global teams, manages executive client relationships, improves implementation speed and margins, and drives successful transitions to account management and operations.

Leads the Outside Creator Network by sourcing and vetting creators, matching them with brands, developing briefs, and managing creator campaigns from concept through reporting. Responsibilities include campaign workflow, post-production, social performance analysis, budgets, contract negotiations, client kickoff support, trend monitoring, and scaling creator marketing best practices across Brandworks.

Provides operational support for fundraising and business systems through recurring data maintenance, duplicate remediation, bulk uploads, record merges, data quality initiatives, and user support. Responds to ServiceNow requests, creates documentation and training resources, tests system enhancements, and recommends process improvements. The role also supports data validation, reconciliation, reporting, and automation using programming and AI while escalating complex issues appropriately.

Own technical and functional customer support for Sardine’s API-driven risk and payment platform. Troubleshoot complex customer issues, analyze API and web-stack problems, collaborate with engineering and third-party providers, document solutions, and advocate for product improvements. The role requires strong knowledge of APIs, cloud infrastructure, SQL, SaaS support, and fintech or compliance environments while operating independently in a remote, high-volume support setting.

Troubleshoot and resolve hardware, software, networking, infrastructure, and system integration issues across deployed cloud and edge environments. Configure and maintain servers, virtual machines, operating systems, storage, routers, switches, firewalls, VPNs, and WAN connectivity. Monitor performance, support incident response, validate hardware and software, develop diagnostic automation, and document resolutions while partnering with Engineering, QA, Product, and field teams.

Own and scale clinical recruiting for physicians, APPs, therapists, nurses, and other care-team roles. The role combines full-cycle recruiting, sourcing strategy, workforce forecasting, recruiting analytics, employer branding, compliance partnership, and team leadership. The manager will redesign recruiting processes, build talent pipelines across multiple states, personally fill difficult searches, develop playbooks and hiring programs, and coach a growing recruiting team while maintaining candidate quality and experience.