Top Tech Jobs & Startup Jobs in NYC, NY

Provides onboarding, Tier 1 technical support, training, troubleshooting, and service coordination for digital dentistry and CAD/CAM technologies. Supports 3D printers, scanners, imaging systems, dental software, computer hardware, and automation mills. Coordinates vendors, field technicians, installations, updates, documentation, knowledgebase content, task tracking, and resource allocation. Analyzes customer satisfaction data, triages issues, maintains records, and ensures support processes and documentation remain accurate.

Leads the global vision, governance, architecture, and delivery of Oracle and enterprise platform solutions. Oversees large-scale digital transformation, systems integration, solution evaluation, cybersecurity alignment, compliance, and business process optimization. Partners with executives, manages budgets and forecasts, develops organizational capabilities, and leads global teams through recruiting, performance management, mentoring, and strategic planning. Requires extensive experience in enterprise architecture, solution engineering, automation, platform integration, stakeholder management, vendor coordination, and resource planning.

Develop and deploy AI solutions from problem framing through production. Responsibilities include identifying AI opportunities, leading MVP development, building data pipelines, experimenting with generative LLMs, fine-tuning NLP models, and delivering scalable features. The intern will collaborate cross-functionally, communicate technical impact to business audiences, and work with cloud platforms such as AWS or Google Cloud.

Own day-to-day IT operations, service management, endpoint security, identity and access administration, cloud infrastructure support, vendor and MSP oversight, business-unit technology integrations, and SOC 2 or other audit readiness. The role manages Microsoft 365, Google Workspace, AWS, Azure, endpoint tools, security platforms, device compliance, operational documentation, procurement, and technical evidence across multiple business units.

Manage the LATAM Customer Support team and oversee Fin (Intercom) operations. Lead coaching, hiring, escalations, onboarding, workflow automation, AI deflection, self-service improvements, and support KPI performance. Partner cross-functionally with Product, Engineering, Sales, Account Management, and Payment Operations to represent customer needs, improve processes, and support strategic initiatives. The role also involves reporting on CSAT, response and resolution times, SLAs, QA scores, and driving scalable customer support programs.

Leads the full Computer Backup engineering organization across desktop clients and backend services. Sets technical architecture and multi-quarter delivery strategy, manages budget and organizational growth, and partners with Product and senior leadership on priorities. Oversees agile execution, software quality, reliability, testing, releases, and production support. Participates in architecture reviews, code reviews, and technical problem-solving while driving adoption of AI-assisted development practices across a distributed, remote-first team.

Lead the planning, creation, and execution of regional digital campaigns aligned with organizational priorities. Develop and implement digital tactics across communication channels, use digital advocacy tools, and collaborate on project management. Combine strategic campaigning, storytelling, and hands-on execution to engage key audiences and drive measurable results.

Lead client-facing UX strategy and delivery for complex digital experiences, from research and discovery through design handoff. Responsibilities include stakeholder interviews, journey mapping, information architecture, wireframing, prototyping, usability and accessibility considerations, CRO recommendations, A/B testing, and client presentations. Collaborate with strategy, content, SEO, development, analytics, visual design, and project management teams across global engagements while improving UX frameworks and documentation.

Lead software implementation projects for new client setups and renewals, coordinating clients and cross-functional teams. Responsibilities include defining scope, managing risks, reporting status, directing technical design and testing, resolving issues, mentoring implementation managers, reviewing deliverables, and ensuring client satisfaction, delivery quality, and engagement profitability.

Oversee 90–125 franchised Wingstop restaurants across Colorado and Utah, serving as the primary franchisee liaison. Own portfolio P&L, operational performance, revenue growth, profitability, brand standards, and KPI results. Conduct restaurant visits, coach partners, analyze dashboards, lead quarterly business reviews, develop strategic improvement plans, and communicate best practices. Travel up to 75%, including nights, weekends, and holidays, while managing competing priorities and supporting long-term franchise success.