Top Tech Jobs & Startup Jobs in NYC, NY

Develop new business, manage and expand customer relationships, exceed sales quotas, and drive revenue across SMB, mid-market, and enterprise accounts. The role involves consultative selling of managed, professional, product, cloud, infrastructure, security, and ServiceNow solutions; territory planning; prospecting; pipeline forecasting; proposals; contract execution; and collaboration with technical, project, marketing, vendor, and partner teams.

Owns month-end and year-end close activities, including journal entries, GL schedules, account reconciliations, financial reporting, variance analysis, and audit support. The role also supports M&A integration, technical accounting, policy maintenance, process improvement, internal controls, and ad hoc reporting across a multi-entity structure.

Build and maintain Pit Viper, a reusable design system and component library, primarily with Vue and Web Components. Partner with designers and engineers to implement polished, accessible, responsive product experiences directly in application code. Define component APIs, interactions, states, documentation, testing, and release practices while improving consistency across Vue and server-rendered surfaces. Review and resolve usability, visual, behavioral, and accessibility issues, and help product teams ship higher-quality experiences more efficiently.

Support partner sales opportunities through discovery calls, product demonstrations, technical responses, solution scoping, project planning, proof-of-concept coordination, RFI/RFP responses, and security questionnaires. Collaborate with sales, professional services, product, engineering, and delivery teams while building partner relationships and developing expertise in fraud prevention and financial crime solutions.

Lead end-to-end product design for an AI-powered women’s health platform. Responsibilities include defining UX vision, creating interaction models, information architecture, wireframes, high-fidelity interfaces, prototypes, design systems, and user research. Collaborate with product, engineering, ML, marketing, and leadership teams to translate business needs into customer-focused solutions, manage design initiatives, and measure product success through user feedback and metrics.

Manage and grow a portfolio of mid-market and enterprise customer accounts. Drive renewals, retention, expansions, and cross-sells while guiding onboarding and product adoption. Monitor customer health, mitigate churn, maintain accurate Salesforce pipelines and forecasts, and achieve ARR targets. Build trusted-advisor relationships, advocate for customers internally, collaborate with sales and cross-functional teams, and support strategic growth plans. Travel up to 30% may be required.

Leads North American Customer Support and Customer Solutions, setting strategy, managing technical support operations, and improving service delivery. Oversees managers, KPIs, SLAs, escalations, capacity, quality, and efficiency. Uses customer insights, operational data, AI, and automation to scale processes and improve outcomes. Partners with Product, Engineering, Sales, Customer Success, and Implementation while guiding organizational planning and high-impact customer situations.

Manages community affairs and stakeholder engagement for CyrusOne development projects across assigned markets. Builds relationships with officials, community organizations, businesses, and residents; supports zoning, permitting, entitlements, construction, and operations; identifies political, regulatory, community, and reputational risks; coordinates public meetings and communications; supports economic development, community investments, reporting, and market-entry strategies. Requires extensive travel across assigned Northern U.S. markets.

Senior Copywriter creates clear, strategically aligned content and integrated campaigns across social, print, digital, video, email, events, and healthcare channels. The role partners with designers and creative teams, presents work to brand partners, supports medical and legal review, develops product and category expertise, manages project workflows, and writes for healthcare providers and patients in medical aesthetics, skincare, and pharmaceutical-related contexts.

Manage a portfolio of SaaS managed-services clients, develop customer success strategies, drive product adoption, retention, upsell and cross-sell opportunities, and resolve complex issues. Collaborate with Sales, Product, Support, Managed Services, and leadership teams to improve customer experiences. Conduct reviews, analyze customer data, deliver onboarding and training initiatives, and support dental practices with comprehensive digital marketing strategies.