Top Tech Jobs & Startup Jobs in NYC, NY

Support partner sales opportunities through discovery calls, product demonstrations, technical responses, solution scoping, project planning, proof-of-concept coordination, RFI/RFP responses, and security questionnaires. Collaborate with sales, professional services, product, engineering, and delivery teams while building partner relationships and developing expertise in fraud prevention and financial crime solutions.

Lead end-to-end product design for an AI-powered women’s health platform. Responsibilities include defining UX vision, creating interaction models, information architecture, wireframes, high-fidelity interfaces, prototypes, design systems, and user research. Collaborate with product, engineering, ML, marketing, and leadership teams to translate business needs into customer-focused solutions, manage design initiatives, and measure product success through user feedback and metrics.

Manage and grow a portfolio of mid-market and enterprise customer accounts. Drive renewals, retention, expansions, and cross-sells while guiding onboarding and product adoption. Monitor customer health, mitigate churn, maintain accurate Salesforce pipelines and forecasts, and achieve ARR targets. Build trusted-advisor relationships, advocate for customers internally, collaborate with sales and cross-functional teams, and support strategic growth plans. Travel up to 30% may be required.

Leads North American Customer Support and Customer Solutions, setting strategy, managing technical support operations, and improving service delivery. Oversees managers, KPIs, SLAs, escalations, capacity, quality, and efficiency. Uses customer insights, operational data, AI, and automation to scale processes and improve outcomes. Partners with Product, Engineering, Sales, Customer Success, and Implementation while guiding organizational planning and high-impact customer situations.

Manages community affairs and stakeholder engagement for CyrusOne development projects across assigned markets. Builds relationships with officials, community organizations, businesses, and residents; supports zoning, permitting, entitlements, construction, and operations; identifies political, regulatory, community, and reputational risks; coordinates public meetings and communications; supports economic development, community investments, reporting, and market-entry strategies. Requires extensive travel across assigned Northern U.S. markets.

Senior Copywriter creates clear, strategically aligned content and integrated campaigns across social, print, digital, video, email, events, and healthcare channels. The role partners with designers and creative teams, presents work to brand partners, supports medical and legal review, develops product and category expertise, manages project workflows, and writes for healthcare providers and patients in medical aesthetics, skincare, and pharmaceutical-related contexts.

Manage a portfolio of SaaS managed-services clients, develop customer success strategies, drive product adoption, retention, upsell and cross-sell opportunities, and resolve complex issues. Collaborate with Sales, Product, Support, Managed Services, and leadership teams to improve customer experiences. Conduct reviews, analyze customer data, deliver onboarding and training initiatives, and support dental practices with comprehensive digital marketing strategies.

Leads and builds VulcanForms’ Applications Engineering function, connecting customer requirements to manufacturing capabilities. Responsibilities include hiring and developing the team, establishing feasibility and requirements processes, qualifying opportunities, overseeing design concepts, documenting technical constraints, supporting proposals and strategic pursuits, and translating customer needs for product development and manufacturing teams. The role requires extensive additive manufacturing expertise, technical sales leadership, customer relationship skills, and experience with manufacturing costs and pricing.

Monitor and analyze security logs, network traffic, and alerts; triage and escalate incidents through a SIEM; support vulnerability scanning and remediation; research threats; prepare incident reports; manage customer issues; maintain procedures and SLAs; and support 24/7 monitoring operations.

Corporate Counsel will advise a growing fintech on commercial transactions, software and payment agreements, privacy, data protection, payment regulations, and corporate matters. Responsibilities include negotiating contracts, advising product, engineering, security, and compliance teams, supporting PCI DSS and card network requirements, maintaining legal templates and playbooks, assisting acquisitions and governance, and monitoring regulatory developments. The role requires practical, business-oriented legal advice and independent management of multiple priorities.