Top Tech Jobs & Startup Jobs in NYC, NY

Maintains client systems and infrastructure by managing user accounts, access permissions, servers, software installations, security patches, backups, and preventative maintenance. Monitors server performance, resolves connectivity issues, supports hardware installations, educates users, and escalates complex technical problems. The role combines systems administration, infrastructure support, troubleshooting, documentation, and customer service in a remote U.S. environment.

As an Intern, you will monitor geopolitical events affecting supply chains, analyze data for risks, and support the Intelligence Solutions team.

Implement and configure SaaS platforms for public-sector clients, including custom forms, workflows, integrations, APIs, and software components. Troubleshoot and upgrade systems, document business processes and technical designs, support testing and project plans, and advise stakeholders on risks and delivery strategies. The role also contributes to system modernization, business development, and RFP activities while working across Agile, Waterfall, and hybrid development methodologies.

Own customer data integrations for hospital systems and suppliers. Lead technical discovery, design and operate production data pipelines, troubleshoot live integration issues, build reusable connectors, and document support processes. Partner with product and engineering teams to improve the platform while communicating risks and timelines to technical and non-technical stakeholders. The role requires strong Python and SQL skills, production integration experience, customer-facing communication, and comfort working in ambiguous environments.

Leads operational excellence for automotive warranty claims processing by designing scalable operating models, standardizing workflows, driving Lean and Six Sigma improvements, identifying automation opportunities, developing operational analytics, and leading cross-functional transformation. The role partners with Production, Product, Technology, Quality, Data, and executive leadership to improve productivity, quality, cost, speed, and scalability while reducing manual effort and controlling realized benefits.

Owns warranty and service parts accounting, including journal entries, accruals, reconciliations, roll-forwards, inventory adjustments, close deliverables, and financial disclosures. Supports audits, forecasting, internal controls, SOX readiness, and cross-functional accounting analysis. The role also improves SAP processes and helps establish scalable accounting controls in a high-growth automotive environment.

Support local governments and nonprofit organizations with long-term and short-term disaster recovery projects. Advise clients on administrative and policy challenges, contribute to recovery strategies, and draft guidance regarding FEMA Public Assistance and Individual Assistance eligibility. The role involves collaboration with leadership, project management, client presentations, and limited travel or deployment as needed.

Lead the design, development, deployment, monitoring, and improvement of interconnected customer lifetime value models covering conversion, retention, premiums, and claim losses. Serve as a hands-on technical leader, guide modeling strategy, evaluate experiments and business impact, partner with engineering and business teams, support production ML systems, establish technical standards, and coach other data scientists.

Leads enterprise-wide people and talent strategy, including workforce planning, talent acquisition, staffing operations, leadership development, succession planning, organizational effectiveness, and employee engagement. Advises senior leaders, builds talent pipelines and career pathways, strengthens organizational culture and psychological safety, advances equity and inclusion, and uses workforce data to guide decisions. Oversees People teams, programs, systems, budgets, vendors, organizational change, and culture initiatives.

Manage B2B SaaS customer accounts by driving renewals, retention, net revenue retention, and expansion revenue. Identify upsell and cross-sell opportunities, monitor customer health and adoption, negotiate contracts, and mitigate churn risks. Collaborate with Account Executives and Customer Success Managers while maintaining product expertise and analyzing customer data to support account growth.