Top Tech Jobs & Startup Jobs in NYC, NY

Manage a large portfolio of commercial and mid-market customers to drive adoption, value realization, retention, and expansion through one-to-one, one-to-many, and digital engagement. Build trusted advisor relationships, conduct success reviews, develop success plans, lead escalations, host virtual office hours and webinars, create scalable enablement content, and partner cross-functionally to improve onboarding and self-service resources.

Lead the onboarding and implementation of new clients for iCareManager, managing projects, conducting training, and ensuring client satisfaction throughout the process.

Build and maintain Python tools for web scraping, automation, integrations (Airbnb, marketplaces), ad automation, chatbots (Chatwoot), workflow automation (Spiffworkflow), automated tests, and data analysis.

Evaluate and annotate AI-generated responses, write prompts and expected outputs, provide structured feedback, maintain high-quality training datasets, and collaborate with engineers to improve LLM performance and evaluation workflows.

Own and build the West Coast territory (CA, AZ, WA) from scratch: prospect and close new clinic partners via outbound sales, manage pipeline in HubSpot, represent Fresh in the field, and coordinate with marketing, onboarding, and compliance to ensure smooth clinic onboarding and retention.

Lead delivery of complex cross-functional technology projects (data platforms, ERP, automation, applications). Partner with business and technical stakeholders to define scope, plan execution, manage risks, drive timelines, facilitate cross-team communication, and apply technical judgment on solution approaches to ensure successful outcomes.

Support warehouse operations by analyzing performance data, building dashboards and reports, automating recurring reporting, validating data, and providing actionable recommendations to improve productivity, labor utilization, inventory accuracy, and service performance. Partner with operations leadership for staffing, forecasting, and continuous improvement through statistical analysis and ad hoc investigations.

Develop and maintain Salesforce-based applications using LWC, Apex, and JavaScript. Write high-quality, tested code, participate in design and deployment, collaborate with engineering and product, leverage AI-assisted development tools, and contribute to documentation and knowledge sharing.

Lead healthcare data analysis and quality efforts across claims, pharmacy, and enrollment data. Translate business needs into technical requirements, build complex queries, recommend process and data improvements, manage projects, and mentor team members while liaising between operations, R&D, and IT.

The Workday Technical Consultant will enhance system functionality, support integrations, and collaborate with stakeholders to optimize workflows within the Workday ecosystem.