Top Tech Jobs & Startup Jobs in NYC, NY

Manage a portfolio of SaaS managed-services clients, develop customer success strategies, drive product adoption, retention, upsell and cross-sell opportunities, and resolve complex issues. Collaborate with Sales, Product, Support, Managed Services, and leadership teams to improve customer experiences. Conduct reviews, analyze customer data, deliver onboarding and training initiatives, and support dental practices with comprehensive digital marketing strategies.

Leads and builds VulcanForms’ Applications Engineering function, connecting customer requirements to manufacturing capabilities. Responsibilities include hiring and developing the team, establishing feasibility and requirements processes, qualifying opportunities, overseeing design concepts, documenting technical constraints, supporting proposals and strategic pursuits, and translating customer needs for product development and manufacturing teams. The role requires extensive additive manufacturing expertise, technical sales leadership, customer relationship skills, and experience with manufacturing costs and pricing.

Monitor and analyze security logs, network traffic, and alerts; triage and escalate incidents through a SIEM; support vulnerability scanning and remediation; research threats; prepare incident reports; manage customer issues; maintain procedures and SLAs; and support 24/7 monitoring operations.

Lead Nabla’s marketing organization and product marketing strategy across healthcare segments, buyer types, and direct and partner channels. Own positioning, messaging, launches, competitive intelligence, sales enablement, demand strategy, content prioritization, marketing operations, pipeline attribution, and team development. Manage a 6–8-person team spanning product marketing, growth content, design, and marketing operations while guiding resourcing and hiring decisions.

Analyze and reverse-engineer legacy tax data for conversion into TaxSys. Create data mapping specifications for developers, QA conversion results, investigate data issues, prepare data for customer training and verification, and guide clients through conversion decisions and go-live. The role also involves customer communication, project documentation, planning, time management, and potential project leadership.

Manage relationships with targeted clients through phone and email, educate them about products and features, develop solutions for their needs, support successful platform adoption, increase retention and recurring revenue, and provide industry guidance. The role combines client success, strategic consulting, relationship management, and sales-oriented activities in a SaaS environment.

Develop and execute digital marketing and creative campaigns across web, social, email, events, and sales channels. Create graphics, presentations, infographics, videos, landing pages, and social content while maintaining brand consistency. Manage WordPress pages, support email campaigns, collaborate with content, sales, and customer teams, and use AI tools to accelerate production. Track content performance and improve future creative initiatives.

Own BuildingLink’s Greater NYC growth strategy through account-based marketing, upsell and cross-sell campaigns, new-logo acquisition, and multi-channel demand generation. Build personalized campaigns in HubSpot and Salesforce, use data and AI automation to optimize pipeline, coordinate with Sales and Customer Success, and manage attribution and revenue reporting.

Leads the architecture, delivery, and operational excellence of healthcare data integrations across systems and vendors. Designs APIs, integration patterns, and interoperability solutions using HL7, FHIR, and X12; manages end-to-end delivery, testing, migrations, monitoring, and troubleshooting. Advises clients and stakeholders, establishes technical standards, drives governance and alignment, and communicates risks and recommendations to leadership. The role also develops runbooks, supports regulated environments, and improves integration reliability and scalability.

Own the full post-sale customer experience, including onboarding, implementation, project delivery, support, account growth, adoption, business reviews, escalations, and customer advocacy. Serve as a trusted advisor on design-to-manufacturing workflows and PLM, MES, and ERP systems while collaborating with Sales, Product, Engineering, and Support. The role requires managing multiple customer projects and traveling extensively for implementations, training, and meetings.