Top Tech Jobs & Startup Jobs in NYC, NY

Own the full sales cycle for Poka’s connected worker SaaS platform across North American manufacturing accounts. Responsibilities include outbound prospecting, pipeline management, discovery, demonstrations, proposals, negotiation, closing, forecasting, and Salesforce CRM maintenance. The role partners with sales development, solutions consulting, customer success, and IFS teams while building tailored business cases, contributing market insights, using AI sales tools, supporting lead generation, and representing Poka at industry events.

Advises adult learners through university application and admissions processes, from initial discovery through the first week of classes. Manages student files, tracks admissions progress, identifies educational goals, provides enrollment resources, and supports successful conversion and enrollment. Collaborates with university partners, maintains accurate and confidential records, follows security and data policies, and uses student-management technologies to deliver effective support.

Owns retention, expansion, and cross-sell for pharmaceutical manufacturer accounts. The Director builds executive relationships, leads business reviews, grows prescription script share, identifies new brand opportunities, and coordinates Strategy, Analytics, Product, and Operations teams. The role translates program data into commercial insights, advocates for client priorities internally, resolves risks proactively, and maintains account plans. Success is measured through renewals, account growth, cross-sell opportunities, executive engagement, and client advocacy.

Manages client relationships and internal project teams for energy infrastructure projects. Responsibilities include defining scope, schedules, and budgets; overseeing proposals, financials, staffing, invoices, performance, client communications, kickoff meetings, project goals, and lessons learned. Requires project management experience in the utility and consulting industries, along with proficiency in project planning tools.

Maintains client systems and infrastructure by managing user accounts, access permissions, servers, software installations, security patches, backups, and preventative maintenance. Monitors server performance, resolves connectivity issues, supports hardware installations, educates users, and escalates complex technical problems. The role combines systems administration, infrastructure support, troubleshooting, documentation, and customer service in a remote U.S. environment.

As an Intern, you will monitor geopolitical events affecting supply chains, analyze data for risks, and support the Intelligence Solutions team.

Own customer data integrations for hospital systems and suppliers. Lead technical discovery, design and operate production data pipelines, troubleshoot live integration issues, build reusable connectors, and document support processes. Partner with product and engineering teams to improve the platform while communicating risks and timelines to technical and non-technical stakeholders. The role requires strong Python and SQL skills, production integration experience, customer-facing communication, and comfort working in ambiguous environments.

Support local governments and nonprofit organizations with long-term and short-term disaster recovery projects. Advise clients on administrative and policy challenges, contribute to recovery strategies, and draft guidance regarding FEMA Public Assistance and Individual Assistance eligibility. The role involves collaboration with leadership, project management, client presentations, and limited travel or deployment as needed.

Leads enterprise-wide people and talent strategy, including workforce planning, talent acquisition, staffing operations, leadership development, succession planning, organizational effectiveness, and employee engagement. Advises senior leaders, builds talent pipelines and career pathways, strengthens organizational culture and psychological safety, advances equity and inclusion, and uses workforce data to guide decisions. Oversees People teams, programs, systems, budgets, vendors, organizational change, and culture initiatives.

Manage B2B SaaS customer accounts by driving renewals, retention, net revenue retention, and expansion revenue. Identify upsell and cross-sell opportunities, monitor customer health and adoption, negotiate contracts, and mitigate churn risks. Collaborate with Account Executives and Customer Success Managers while maintaining product expertise and analyzing customer data to support account growth.