Top Tech Jobs & Startup Jobs in NYC, NY

Manage and expand enterprise customer accounts for a restaurant loyalty SaaS platform. Own end-to-end renewal strategy, negotiate complex multi-year agreements, drive retention and upsell, and act as a strategic advisor to executive stakeholders. Collaborate cross-functionally using customer data and CRM insights to identify growth, align product and commercial strategy, and ensure successful renewal outcomes.

Own retention and success for a portfolio of enterprise healthcare accounts by monitoring MAUs/WAUs, building clinician and admin relationships, intervening on engagement dips, driving organic expansion, advocating customer needs to product, and applying DeepScribe features to improve clinical workflows.

Build and scale the revenue operations backbone by ensuring data integrity across Salesforce and BI tools, delivering standardized revenue reporting and insights, managing deal desk processes, documenting sales SOPs, driving automation and AI-enabled workflows, and leading cross-functional projects to improve accuracy, efficiency, and scalability for direct and partner-led retail media revenue streams.

Lead enterprise workforce strategy, planning, and execution. Manage a high-performing team, develop forecasting and workforce models, optimize labor investment, partner cross-functionally, deliver executive insights, and drive continuous improvement across multiple locations.

Embed with customers to discover needs, design and implement production-grade integrations (APIs, data pipelines, event-driven workflows), deploy and troubleshoot solutions, train IT teams, and drive adoption and measurable business outcomes.

Support, maintain, and administer IBM z/OS mainframe environments with emphasis on CICS and IBM MQ. Perform installations, upgrades, troubleshooting, performance tuning, security compliance, disaster recovery, change and incident management, documentation, and mentor junior staff.

Lead and execute B2B marketing initiatives: define brand strategy, redesign website, create sales collateral, manage social media and conferences, produce videos, and coordinate with agencies and leadership to target defense buyers.

Drive high-volume outbound prospecting across Enterprise and SMB in agriculture, construction, and trucking. Build lists, research accounts, personalize outreach, set qualified meetings for AEs, perform early discovery, maintain same-day Salesforce updates, collaborate with Revenue teams, and attend trade shows to generate leads.

Manage onboarding and data migration for financial services clients: plan implementations, build databases in CENTRAL, configure systems, establish banking/payment arrangements, coordinate teams/vendors, monitor performance, document processes, and serve as first escalation for clients.

Configure, install, monitor, and maintain network devices and services (routers, switches, firewalls, load balancers, VPN, QoS). Perform upgrades, patches, capacity planning, and follow change management processes. Monitor resource utilization and liaise with vendors and IT personnel for problem resolution.