Top Tech Jobs & Startup Jobs in NYC, NY

Own end-to-end implementation and post-sale success for 2–3 enterprise SaaS accounts. Configure workflows, lead discovery, change management, training, adoption, account health, renewals, and expansion. Build scalable implementation playbooks, templates, and documentation while partnering with Product and Engineering on customer feedback and adoption blockers. The role is remote or hybrid in the Bay Area and requires approximately 10–15% travel to customer sites.

Owns automated dashboards, SQL-based analysis, data pipeline monitoring, exploratory analysis, and executive recommendations. The role tracks marketplace KPIs such as customer lifetime value, acquisition costs, churn, and provider utilization while partnering with engineering and product teams on data requirements. It is fully remote within the United States and requires advanced SQL, dashboard development, and strong analytical communication.

Provides remote administrative support, manages filing systems, prepares reports, analyzes data, handles customer inquiries, and coordinates meetings and appointments. The role requires strong organization, communication, customer service, time management, and independent work skills.

Founding Engineering Manager and Technical Lead responsible for defining architecture, building billing and claims systems, ensuring data integrity and auditability, and hiring and leading the engineering team. The role is hands-on, covering backend systems, APIs, partner integrations, reconciliation, invoicing, internal claims tooling, engineering practices, and cross-functional collaboration.

Leads product strategy, portfolio roadmaps, commercialization, pricing, go-to-market execution, and measurable business outcomes. Manages Product Managers and a Product Designer while aligning Engineering, Finance, Sales, Marketing, Compliance, Legal, Operations, and Customer Success. Drives market research, competitive intelligence, customer discovery, executive communication, product adoption, revenue growth, and lifecycle decisions across financial services products.

Lead platform architecture and AI capability development for a regulated payment-integrity SaaS platform. Responsibilities include mapping current architecture, creating an AI roadmap, designing scalable multi-tenant systems, establishing engineering standards, delivering an AI-augmented MVP, and defining governance, evaluation, bias-testing, security, and data practices. The role provides technical leadership across engineering and data science while advising sales, operations, customers, and executives on practical AI adoption.

Leads and develops an SRE team responsible for platform engineering, Kubernetes infrastructure, observability, CI/CD, infrastructure as code, reliability frameworks, disaster recovery, security, and cost optimization. Partners with engineering leaders to establish platform roadmaps and self-service capabilities, manages on-call operations, and drives automation, scalability, developer experience, and operational excellence.

Owns end-to-end delivery of technical IT projects across data, analytics, BI, web development, and data platform domains. Translates business needs into scope, priorities, and solutions while managing budgets, timelines, risks, dependencies, and technical constraints. Partners with clients and technical teams, leads Agile or hybrid ceremonies, supports backlog prioritization and acceptance criteria, resolves blockers, and ensures effective documentation and knowledge transfer.

Work full-stack on a small mobile-focused engineering team building a product-first React Native app. Contribute to product ideation, UX, analytics, and deliver features across frontend and backend (GraphQL, PostgreSQL). Report to Head of Engineering and collaborate on technical decisions, pair-program, and help shape product strategy in a fast-paced startup.

Supports project and program managers in settlement and notice administration. Tracks deliverables, identifies risks, coordinates with operational teams, researches client and claimant inquiries, prepares project reports, performs quality control, and drafts project documents such as timelines, website content, scripts, notices, declarations, and procedures.