Top Tech Jobs & Startup Jobs in NYC, NY

Serves as a technical advisor throughout the sales cycle for PostgreSQL support, modernization, and Oracle-to-PostgreSQL migrations. Leads discovery, solution design, demonstrations, workshops, proof-of-value engagements, RFP responses, and customer evaluations. Advises on PostgreSQL architecture, performance, security, availability, maintenance, migration, and operating models. Collaborates with Sales, Product, Engineering, Delivery, and Customer Success while helping establish scalable PostgreSQL practice assets and enablement materials.

Leads the Americas Customer Success organization and approximately seven managers supporting strategic and enterprise customers. Owns retention, renewals, growth, customer outcomes, Net Revenue Retention, and CSQL generation. Partners with Sales, Product, Compliance Operations, Support, Marketing, and Revenue Operations to drive value realization and portfolio health. Builds scalable customer success programs, leads executive engagements, manages distributed teams, and supports customer meetings and industry events.

Design and optimize conversion-focused marketing website experiences using wireframes, prototypes, user research, analytics, heatmaps, and A/B testing. Collaborate with marketing, analytics, and engineering teams; ensure accessibility and brand consistency; interpret experiment results; and help build scalable, AI-assisted design systems and documentation.

Drives new business sales and market penetration for Duck Creek’s specialty insurance software, including Loss Control, Reinsurance, and Distribution Management solutions. Develops account plans, manages enterprise sales pipelines, leads RFPs and negotiations, presents solutions, and maintains forecasts. Acts as a specialty insurance subject matter expert while collaborating with product, marketing, delivery, implementation, customer success, and partners. Builds executive relationships, monitors market trends, and represents the company at industry events. Travel may be required up to 50%.

Own partner-driven revenue growth across an assigned region by recruiting, onboarding, enabling, and developing service providers. Build joint growth plans, manage partner accounts, accelerate opportunities, coordinate cross-functional issue resolution, support strategic enterprise deals, conduct business reviews, maintain Salesforce data, and communicate partner feedback. The role requires significant field travel and collaboration with service provider leaders, account executives, and customer decision-makers.

Lead the architecture, development, testing, and maintenance of scalable backend systems and APIs. Drive technical decisions, code quality, performance optimization, documentation, continuous delivery, and monitoring. Collaborate with product, design, and engineering teams to translate requirements into reliable solutions. Mentor junior engineers, conduct code reviews, resolve complex technical issues, and contribute to agile development and overall technology strategy.

Architect and operate scalable, secure SaaS infrastructure supporting a cyber-incident response platform. Build CI/CD pipelines, manage multi-cloud infrastructure with Terraform, operate Kubernetes environments, improve reliability and observability, and maintain data pipelines, data lakes, databases, secrets management, and deployment automation. Ensure high availability and operational resilience during active customer cyberattacks.

Own the end-to-end architecture of a secure AI testing and evaluation platform for Government customers. Define technical roadmaps, interfaces, standards, and design patterns; evaluate open-source and commercial technologies; guide security, interoperability, scalability, and reliability decisions; and support deployment in restricted environments. Advise stakeholders, coordinate multiple engineering disciplines, document technical risks and tradeoffs, support proposals, and mentor engineers and technical leads.

Supports full-cycle recruiting, including sourcing, screening, interview coordination, candidate communication, offers, pre-employment requirements, onboarding, recruiting events, pipeline development, reporting, and ATS maintenance. Partners with hiring managers and HR to fill security and corporate roles, improve recruiting processes, ensure compliance, and provide a strong candidate experience. The remote role requires occasional domestic travel to career fairs, military transition events, conferences, and industry partnerships.

Leads GTM strategy, planning, forecasting, performance management, analytics, data governance, and compensation strategy across Marketing, Sales, Customer Success, and Channel. The role translates company objectives into targets, resource plans, operating rhythms, and executive insights. It also governs GTM metrics and data foundations, partners with technical teams on requirements and roadmaps, leads compensation modeling, and manages a multidisciplinary organization.