Top Tech Jobs & Startup Jobs in NYC, NY

Own a portfolio of SaaS accounts, driving adoption, measurable customer value, retention, and account health. Lead success planning, QBRs, KPI tracking, risk escalation, and coordination of internal technical resources. Partner with Account Executives on renewals and expansion signals without owning commercial negotiations. The role requires executive communication, analytical account management, SaaS customer success experience, and approximately 20% travel to support QBRs, onboarding, account recovery, and strategic planning.

The Revenue Enablement Lead will build and scale Medely’s sales enablement function by improving seller coaching, onboarding, certification, messaging, sales methodology, and performance. This role partners with sales, account management, revenue leadership, and RevOps to identify performance gaps, develop programs, and measure impact on seller behavior, ramp, execution, and business outcomes. The ideal candidate has prior quota-carrying B2B SaaS experience, seller development expertise, and experience building enablement programs in a growing organization.

Manages existing accounts and develops new business for CAS scientific information and services. Responsibilities include consultative solution selling, pipeline generation, account growth, RFPs, proposals, contract negotiations, customer engagement, product demonstrations, forecasting, and collaboration with technical and delivery teams. The role serves chemistry and scientific-industry clients across North America and requires executive-level relationship management, revenue ownership, CRM usage, and travel to client meetings and industry events.

Leads SaaS support desk operations for healthcare clients, owning service levels, response and resolution performance, escalations, ticket workflows, reporting, and support quality. The manager investigates complex technical issues, administers Jira Service Management, develops dashboards and documentation, improves processes, and partners with Product, Engineering, Customer Success, and Implementation teams. The role also manages support staff and drives automation and operational efficiency.

Build and maintain responsive, accessible CraftCMS and CraftCommerce sites for B2B manufacturers. Develop catalog and commerce features, forms, transactional emails, third-party integrations, and custom CKEditor elements. Translate Figma designs into Twig and Tailwind CSS implementations using JavaScript, AlpineJS, and Vue. Collaborate with backend developers, project managers, and strategists while using Git, Bitbucket, DDEV, and structured testing and release environments.

Provides functional leadership and operational support for Oracle Fusion PPM and related enterprise applications. Configures and optimizes project management, resource management, project costing, billing, revenue, time and labor, and services delivery processes. Translates business requirements into system designs, coordinates integrations and upgrades, manages testing and UAT, improves data quality, develops documentation and training, supports users, and partners with technical teams and vendors to resolve issues and deliver enhancements.

Designs, develops, maintains, and supports software applications focused on HIPAA EDI transactions for dental and vision healthcare benefits. Responsibilities include Agile development, production issue triage, technical investigation, secure coding, unit testing, architecture and impact analysis, documentation, and implementing newly legislated EDI standards. The role also serves as a subsystem subject matter expert and uses AI tools responsibly.

Own and grow a portfolio of US and global accounts while meeting retention, expansion, and net-new revenue targets. Lead outbound prospecting, pipeline development, solution design, pricing, negotiations, renewals, and contract closing. Serve as senior relationship owner, conduct business and quarterly reviews, identify retention risks, partner with Operations and Product, and represent IP House at industry events.

Owns revenue development across public-sector markets, securing large institutional contracts for digital mental health services. Responsibilities include building executive relationships, identifying funding and procurement pathways, managing qualified pipelines, developing business cases and proposals, leading negotiations and contracting, and coordinating cross-functional teams. The role targets state agencies, counties, municipalities, higher education institutions, and education systems, while contributing to broader public-sector growth strategy.

Develop and expand Swyfft’s independent insurance agent network through prospecting, relationship building, persuasive presentations, and agent education. The representative will identify new opportunities, explain products and platform benefits, attend industry events, monitor market and competitor trends, and collaborate with sales and marketing teams. The role requires strong communication, resilience, P&C insurance knowledge, and comfort working in a remote, metric-driven environment.