Top Tech Jobs & Startup Jobs in NYC, NY

The Customer Success Representative will provide software support, troubleshoot issues, communicate with clients, and enhance customer experience at Pontera.

Own strategy, roadmap, and execution for News & Hyperlocal CRM across email, push, SMS, and in-product surfaces. Drive experiments, editorial campaigns, personalization, segmentation, and A/B tests; partner with Editorial, Data Science, MarTech Engineering, and CRM Operations to improve engagement, retention, and revenue.

Act as a Customer Support expert by sharing insights on software vendors, guiding procurement evaluations, and advising on product strategy.

Manage day-to-day accounting operations, oversee month-end and year-end close processes, ensure compliance with GAAP, and assist in forecasting and budgeting.

The Accounting Manager will oversee general ledger accounting, prepare financial statements, assist with audits, and implement accounting policies and procedures.

Own investor onboarding and day-to-day investor communications, administer investment lifecycle events, coordinate payments and compliance, document SOPs, manage interim tooling (Notion/Airtable/HubSpot), and support CRM/automation buildouts using AI tools.

Lead complex enterprise customer implementations, manage relationships, oversee data migrations, and navigate operational challenges, driving successful outcomes at Trayd.

The Enterprise Account Executive will own the full sales cycle, engage with enterprise clients, and shape Cube's go-to-market strategy.

The Head of Marketing will lead demand generation, product marketing, and brand design to drive growth in pipeline and ARR. Responsible for building a high-performing team, fostering collaboration, and implementing a data-driven growth strategy across channels.

Happiness Engineers at Automattic provide customer support through email and live chat, advocate for customers, and help improve the customer experience. They are self-starters with customer service experience and WordPress knowledge, contributing to operational efficiencies and new initiatives.