Top Tech Jobs & Startup Jobs in NYC, NY

Gather and document business requirements, collaborate with insurance carrier stakeholders, define scope decisions, and translate requirements into technical specifications for engineering implementation. Organize complex product configuration datasets and support data-driven solutions during a six-month implementation engagement.

Drives revenue growth and strategic partnerships for elluminate SaaS and analytics solutions serving biotech and pharmaceutical clients. Responsibilities include territory strategy, pipeline development, complex deal closure, executive client engagement, proposals, contract negotiation, account expansion, market strategy, pricing, and cross-functional collaboration. Requires life sciences SaaS sales expertise, knowledge of clinical trial processes, strong commercial acumen, and experience closing large multi-year contracts.

Lead AMP's multidisciplinary engineering organization to define and execute technology vision and roadmap. Responsible for scaling teams across hardware, software, AI, and infrastructure; driving product development, quality systems, and reliable deployments; partnering with execs and cross-functional teams on budgets, prioritization, and metrics; recruiting and mentoring leaders; and balancing short-term delivery with long-term investments to create business value.

Lead the architecture and technical direction of Forward Financing’s core fintech platform. Design scalable distributed backend systems, guide cross-team initiatives, establish engineering best practices, resolve incidents, and mentor engineers. The role owns the technical roadmap and architectural vision while partnering across teams to improve reliability, observability, code quality, and delivery. Ruby on Rails expertise is required, along with strong communication, influence, agile development experience, and a broad backend or full-stack perspective.

Own and scale Customer Success operations by improving Salesforce CRM management, customer lifecycle visibility, playbooks, workflows, reporting, onboarding, training, and operating rhythms. Develop scalable processes for implementation, customer health, renewals, expansions, and business reviews. Lead incentive structures, automate manual workflows, maintain knowledge resources, and drive cross-functional operational projects across Customer Success, Implementation, Product, Sales, Marketing, and Operations.

Shape legal AI products by designing evaluations, validating AI outputs, translating legal workflows into product requirements, and turning customer feedback into product improvements. Partner with Engineering, Product, Design, and GTM teams from discovery through launch. Provide legal expertise, define quality standards, create evaluation metrics, and guide roadmap decisions for AI experiences used by in-house legal teams.

Lead GC AI’s global Customer Success and Support organization through rapid growth. Own post-sale strategy, team structure, staffing, compensation, support operations, customer tiering, onboarding, renewals, expansion, retention, escalations, advisory programs, and customer feedback loops. Build dashboards and health scores, partner with Sales on revenue retention, and collaborate with Product and Engineering to convert customer insights into roadmap priorities.

Leads Dropbox’s global field and partner marketing organization, owning regional strategy, account-based marketing, demand generation, partner co-marketing, channel support, customer campaigns, and PLG-to-SLG conversion. The role manages pipeline performance, sales and alliance alignment, executive engagement programs, and a globally distributed multidisciplinary marketing team. It requires extensive B2B marketing leadership, ecosystem partnership experience, funnel expertise, data-driven decision-making, and global GTM experience.

Owns the business, clinical, and technical success of complex enterprise customer implementations. Leads multi-year, multi-workstream platform deployments, coordinates subject-matter experts, manages timelines and trade-offs, and serves as the executive escalation point for client leadership. The role requires extensive healthcare technology deployment experience, strategic program leadership, and the ability to oversee both business outcomes and technical delivery.

Leads a team of eight Solution Architects supporting complex healthcare platform implementations. Establishes solution design standards, oversees BRD/FRD documentation and future-state workflows, manages escalations, balances account assignments, and coordinates with delivery, configuration, QA, and program teams. Represents Solution Architecture with clients and executives while developing scalable training materials, templates, and playbooks. Requires deep healthcare payer, utilization management, or prior authorization expertise and significant technical leadership experience.

Provides advanced technical support for GitLab deployments serving U.S. government customers in secure, air-gapped, and regulated environments. Investigates Linux, application, infrastructure, and code issues; analyzes logs and performance; develops troubleshooting tools and documentation; partners with Engineering and Product; participates in on-call rotations, customer support, hiring, and process improvement.

Leads GitLab’s Dedicated Infrastructure team, combining technical leadership and people management. Responsibilities include guiding architecture, maintaining high availability and security, automating provisioning and operations, improving self-service platforms, managing incidents, recruiting and developing team members, using AI to improve productivity, and prioritizing work through data and risk analysis. The role requires expertise in distributed services, fleet management, Terraform, AWS, high-availability operations, remote team leadership, and complex project delivery.

Provides technical product expertise and presentations to prospective customers, helping improve their security posture and positioning Huntress solutions. Partners with Sales, Marketing, Support, and Engineering to identify customer needs and product improvements. Reviews security issues with technical teams, supports MSP and VAR customers, and travels approximately 25% to meet customers.