Top Tech Jobs & Startup Jobs in NYC, NY

Own Oula’s core clinical technology stack, including Athena, Epic, the patient portal, and care management platform. Lead EHR configuration, FHIR/HL7 integrations, health system coordination, bug prioritization, product launches, SOP development, staff training, feature parity, dashboards, and rollout reporting. Partner with Product, Engineering, Operations, IT, clinicians, and external health systems to improve system reliability, accelerate integrations, standardize workflows, and support new clinic launches.

Design and build AI-powered products, scalable backend services, and user-facing applications. Own product areas or technical domains end to end, make architectural decisions, collaborate with product, design, and engineering teams, and improve system performance, reliability, and developer experience. Deliver high-quality features while using AI-assisted development and proactively driving technical problems to resolution.

Owns enterprise solution architecture across applications, AI, data, integration, cloud, infrastructure, identity, and security. Develops current- and target-state architectures, capability roadmaps, standards, governance processes, and reusable patterns. Partners with business, engineering, security, data, and delivery teams to guide major initiatives, manage tradeoffs, and ensure conformance. Applies enterprise AI architecture, retrieval-augmented generation, agent workflows, and governed platform integrations to move concepts into production-ready solutions.

Provide Tier 1 technical and administrative support for patients and providers using a virtual healthcare platform. Responsibilities include onboarding, troubleshooting, visit preparation, payment collection, patient tracking, prescription handling, telephone triage, HIPAA-compliant documentation, and Zendesk-based issue resolution. The role uses AI support tools, collaborates with clinical and technical teams, and requires a rotating schedule covering mornings, evenings, weekends, and holidays.

Leads people operations strategy across recruitment, retention, compliance, employee relations, performance management, culture, compensation, and workforce planning. Builds scalable HR programs and systems for a multilingual, multi-site workforce; advises leadership and managers on employment law, investigations, policies, leave administration, benefits, and organizational design. Oversees HR vendors, budget, communications, and engagement initiatives while improving talent outcomes and workplace culture.

Own strategic relationships with large enterprise SaaS customers from onboarding through adoption, renewal, and expansion. Develop account plans, build executive relationships, define measurable success outcomes, drive platform adoption, identify risks, lead business reviews, and support growth opportunities. Partner cross-functionally with Account Management, Product, Marketing, and Support while advising customers on AI strategy, governance, workflow transformation, and digital marketing operations.

Provides onsite frontline technical support to client end users and IT staff. Responsibilities include responding to incidents and service requests, troubleshooting hardware, software, connectivity, and account-access issues, configuring workstations and peripherals, documenting resolutions, managing ticket queues, communicating with users, and escalating complex issues according to procedures. The role is onsite Monday through Thursday with remote work on Fridays and requires a service-oriented approach.

Lead strategy for Bacardi spirits brands, developing integrated communications plans, brand positioning, messaging, creative briefs, and culturally relevant campaigns. Advise senior clients, guide cross-agency teams, translate research and cultural intelligence into insights, lead strategic presentations and new-business pitches, and support large-scale activations exceeding $1 million. The role also requires team leadership, thought leadership, adaptability, and collaboration across creative, media, social, experiential, and PR disciplines.

Serve as the technical counterpart for national and strategic channel partners, supporting customer opportunities from discovery through validation. Build partner engagement cadences, deliver technical training, lead partner engineers through labs, represent the company at industry events, and collaborate with Product Marketing and partner leadership. The role requires deep enterprise networking expertise, established VAR and MSP relationships, strong enablement skills, proactive data-driven prioritization, and frequent travel.

Create editorial reading lists, author recommendations, and short-form social content to help indie, hybrid, and small-press authors reach new readers. Build relationships with authors and book communities, support Tertulia for Authors, and monitor content performance to guide future experiments. This is a remote, part-time, three-month fellowship requiring 15 hours per week.