Top Tech Jobs & Startup Jobs in NYC, NY

The Senior Platform/MLOps Engineer will design and implement scalable AI/ML infrastructure, manage deployment pipelines, and optimize GPU workloads in Kubernetes to support manufacturing operations.

Lead and grow Forum One's public sector and nonprofit business by developing and executing go-to-market strategy, building a qualified pipeline, managing pursuit capture and proposals, coaching a sales team, forming strategic partnerships, and meeting revenue targets to expand the agency's government and nonprofit presence.

Act as first responder for onboarding portal users, manage support inbox and tickets, build and validate data samples, run HubSpot routing and automations, handle billing and business operations, liaise with engineering to resolve issues, and continuously improve support and onboarding workflows.

Lead and coach a distributed support organization while handling complex, executive-level escalations across multiple B2B SaaS products. Drive operational consistency, SLA adherence, root-cause analysis, knowledge management, cross-functional resolution plans, and performance improvement.

Design, develop, validate, and deploy predictive risk models and decisioning frameworks for payments, fraud, and account compromise across ACH, wire, card, and crypto. Quantify portfolio-level losses, establish KRIs and monitoring, embed model-driven decisioning, run champion/challenger experiments, support investigations, and ensure model governance, calibration, and regulatory readiness while balancing fraud prevention with customer experience.

Manage full-cycle, high-volume recruiting across business functions. Partner with hiring managers on intake and sourcing strategy, build pipelines via active and passive channels, screen and interview candidates, maintain Lever ATS data hygiene, track recruiting metrics, coordinate with recruiting coordinators and Total Rewards on offers, and ensure inclusive, consistent candidate experience while improving processes.

Own churn analysis, build subscriber behavior models and cohorts, develop retention dashboards and LTV/revenue impact models, tag cancellation reasons, support A/B test design/analysis, ensure data integration from Zendesk/Shopify/Recharge, and present insights to retention leadership.

Own end-to-end Meta (Facebook & Instagram) paid acquisition for Sports Academy Games: plan, build, launch, optimize, and scale campaigns to drive sign-ups and active players. Develop K-12 targeting strategies, run structured creative tests, brief creative, track CAC/ROAS/sign-ups, report insights, and adapt strategy for platform and attribution changes.

Senior QA Analyst strengthens release confidence by designing and executing test plans, performing manual and supporting automated testing, tracking defects, validating release readiness, collaborating with developers and product owners, monitoring environments and data integrity, and driving continuous improvement in QA processes.

Serve as a strategic partner to product teams to define measurable outcomes, design impact frameworks, analyze quantitative and qualitative data, support pilots and experimentation, and translate findings into actionable product recommendations. Create and refine evidence-based educator content, elevate educator voice in design, and collaborate cross-functionally to align AI-enabled tools and product roadmaps with child development and behavior-change goals.