Top Tech Jobs & Startup Jobs in NYC, NY

Develops, organizes, audits, and maintains internal and external customer experience content, including Salesforce knowledge bases, guides, macros, communications, and self-service resources. Partners with Training, Quality, Operations, Product, Marketing, and Legal teams to ensure accurate, accessible, searchable, and brand-aligned content. Manages content requests, supports feature and campaign updates, optimizes knowledge-base performance, and reports improvement opportunities to CX leadership.

Senior Technical Recruiter responsible for developing recruiting strategies, sourcing and evaluating software, mechanical, and electrical engineering candidates, managing the full recruitment lifecycle, conducting technical screenings, maintaining talent pipelines, reporting on recruiting data, and representing the company at industry events. The role partners closely with hiring managers, technical leaders, sourcing teams, and the People Team to deliver strong candidate experiences and build diverse engineering teams.

Own PAM’s product direction, technical roadmap, prioritization, and end-to-end execution. Scale and stabilize its AI-powered pitch feedback platform, improve feedback and scoring systems, manage infrastructure and AI costs, establish product operations, and prepare the beta product for commercialization. The role requires hands-on technical judgment across frontend, backend, AI workflows, cloud infrastructure, reliability, and monetization readiness.

Own customers’ technical journey from pre-sale proofs of concept through deployment, adoption, renewals, and expansion. Guide architecture, migrations, ingestion pipelines, dashboards, alerts, and observability best practices while coordinating escalations with support and engineering. Build customer relationships, monitor account health, identify risks and opportunities, gather product feedback, and create repeatable onboarding and migration playbooks.

Leads Sunbird’s global pre-sales engineering organization, including team development, recruiting, resource planning, technical sales execution, discovery, demonstrations, proof-of-concepts, RFP responses, and sales-to-services handoffs. Partners with Sales, Product, Services, and Support to improve technical win rates, POC conversion, customer outcomes, and execution consistency. The role manages strategic opportunities, enables sales teams, governs technical evaluations, and translates customer and competitive insights into actionable product feedback.

Build and scale highly available applications and services for Mux’s video platform. Develop customer-facing features across Elixir and Go backend services and React frontend applications, including billing, usage, identity, account management, webhooks, and alerting. Collaborate on technical roadmaps while solving distributed systems, concurrency, scheduling, scaling, and platform resilience challenges. Deploy complex applications using cloud platforms and Kubernetes.

Manage a portfolio of approximately 25 clients, owning relationships, delivery plans, onboarding, reporting, renewals, and account expansion. Partner with SEO, content, web, and paid media specialists to develop and present strategies, monitor performance, manage timelines and budgets, and translate results into business impact. Lead client check-ins, executive reviews, training, and sensitive relationship conversations while maintaining project workflows in Asana and client records in HubSpot.

Own the support experience for dedicated SaaS clients by answering inquiries, troubleshooting issues, managing website updates, conducting check-ins and training, and building strong relationships. Identify churn risks, support retention and payment follow-up, gather feedback and testimonials, and contribute to product, marketing, and process improvements. The role requires consistent engagement during scheduled hours and collaboration with a cross-functional team.

The Capital Project Scheduler develops and manages integrated schedules for heavy industrial capital projects from front-end engineering through construction. Responsibilities include schedule logic and sequencing, resource loading, critical path and risk analysis, performance tracking, schedule reporting, status meetings, earned value support, and change management. The role partners with engineering, construction, cost engineering, project management, and business leadership, and requires occasional travel to Chemours facilities.

Manage a defined book of business by improving retention, reducing churn, identifying expansion opportunities, and closing upsell and cross-sell deals. Build executive-level client relationships, monitor customer health and adoption, mitigate renewal risks, and contribute to revenue growth through consultative account management.