Top Tech Jobs & Startup Jobs in NYC, NY

Own product and protocol security across Jito’s Solana-based products. Responsibilities include threat modeling, secure design and code reviews, deployment hardening, internal audits, onchain monitoring, bug bounty operations, remediation tracking, AI-assisted security testing, and key and asset risk management. The role requires production software engineering experience, strong application security expertise, security automation skills, and familiarity with Web3, crypto, or DeFi.

Own technical support for enterprise SaaS customers by triaging and resolving complex issues, especially SSO and SCIM problems. Investigate logs, APIs, and browser tools; communicate status to Customer Success and Engineering; and manage escalations through resolution. Build runbooks, decision trees, and automation using AI tools to improve support scalability and enable self-service. Participate in customer troubleshooting calls and continuously improve support processes.

Leads and builds Grace Hill’s Account Management function, owning enterprise retention, renewals, and expansion. Partners with Sales to establish playbooks, forecasting, pricing, multiyear contracts, and account health processes. Serves as executive relationship owner for strategic customers, recruits and develops the team, and drives cross-functional collaboration across Sales, RevOps, Solutions Engineering, and Customer Success. Applies AI to improve account planning, forecasting, customer insights, and workflow efficiency.

Researches, develops, tests, and maintains materials-aware machine learning models and software. Designs scalable ML systems, improves model interpretability and uncertainty quantification, and develops inverse-design capabilities. Collaborates with product, engineering, and external research teams to deliver customer-focused AI solutions, publishes research, reviews code, analyzes model performance, and mentors developers.

Leads manufacturing engineering projects and teams to improve productivity, reduce costs, optimize processes, and support product and process development. Responsibilities include manufacturing methods, tooling, equipment, layouts, CAPEX planning, quotations, resource planning, quality standards, vendor coordination, and continuous improvement. Requires advanced knowledge of Lean and Six Sigma, Theory of Constraints, metallurgy, automation, machining, fabrication, CAD/CAM, and GD&T. Travel is up to 10%.

Manage and grow enterprise customer relationships by driving ecommerce product adoption, onboarding, training, KPI performance, renewals, and strategic success plans. Provide data-driven content and retail media recommendations across platforms such as Amazon, Walmart, Target, and Chewy. Coordinate customer support with technical teams, communicate with senior executives, represent customer needs internally, and help shape product development. This remote role requires 15–25% travel to client locations.

Supports Joint Pole Association and Joint Pole Committee operations for wireless telecommunications. Manages transaction forms, intents, responses, denials, transfers, remediation, cost documentation, utility notifications, and customer reports. Directs and quality-checks field inspectors’ work, tracks high-volume documentation through resolution, and provides administrative support to department leadership. The role also requires coordination with utilities, customers, inspectors, and internal teams while maintaining safety and regulatory compliance.

Supports executive outreach and relationship management by researching decision-makers, maintaining HubSpot CRM records, managing personalized outreach and follow-ups, tracking engagement, and coordinating introductions. Also manages Sitecore website updates, including publishing pages, articles, events, resources, images, and documents. Performs content quality assurance and ensures updates follow brand and editorial standards while coordinating with marketing and content teams.

Own the vision, strategy, roadmap, discovery, delivery, and continuous improvement of Rezilient’s member experience products. Partner with clinical operations, engineering, design, customer success, and sales to ship accessible, engaging healthcare experiences. Define requirements, prioritize backlogs, establish product metrics, ensure healthcare compliance, and help integrate AI into care delivery. The role requires experience scaling consumer health products, building AI or machine learning features, and operating effectively in a regulated startup environment.

Lead commercial and government contracting for a quantum computing company. Draft and negotiate hardware, cloud, procurement, supplier, R&D, licensing, federal contract, grant, subcontract, and teaming agreements. Advise on FAR, DFARS, data rights, cybersecurity, sourcing, export controls, and compliance. Build contract templates, playbooks, workflows, and training programs while partnering with executives, technical teams, procurement, sales, finance, and government agencies.