Top Tech Jobs & Startup Jobs in NYC, NY

Manage and grow national food service accounts across a large territory, delivering revenue and profitability goals through strategic account management and new business development. Responsibilities include customer relationship management, sales planning, forecasting, business reviews, negotiations, product expansion, executive engagement, trade shows, issue resolution, and collaboration with internal planning and product teams.

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.

Forecasts contact volume, capacity, and staffing for a virtual healthcare clinic. Monitors real-time queues, adherence, service levels, and intraday risks; combines multiple data sources to create staffing recommendations and reporting. Uses AI and LLM tools to test and improve forecasts, while accounting for clinician licensing constraints. Requires contact center WFM experience, strong Excel skills, analytical communication, and comfort working remotely with required equipment and connectivity.

Manage a portfolio of premium financial advisor clients, lead onboarding and campaign delivery, conduct business reviews, demonstrate ROI, support renewals, and provide strategic guidance. Maintain accurate CRM records, communicate regularly with clients, and collaborate internally to improve processes and customer experience. The role requires SaaS customer success experience, strong presentation and organizational skills, and the ability to manage multiple priorities independently.

Plan and execute tabletop events, tradeshows, and corporate events from logistics through post-event data management. Coordinate venues, budgets, timelines, shipments, booth setup, inventory, lead quality, promotional content, and cross-functional communication. Maintain project plans and warehouse supplies while ensuring deadlines, event materials, and on-site execution are accurate and organized. Travel up to 25% to support industry events.

Manage a portfolio of SaaS customers, driving retention, renewals, upsells, cross-sells, and professional services sales. Build strategic account plans, engage executive stakeholders, maintain CRM forecasting, conduct account reviews, resolve escalations, and advocate for customer needs. Collaborate with sales, product, support, services, and marketing teams while analyzing account health and documenting best practices.

Lead infrastructure and DevOps strategy, team development, cloud architecture, Infrastructure as Code, CI/CD, automation, reliability, scalability, cost optimization, and security for production SaaS applications. Manage AWS and GCP environments, establish Terraform and Ansible standards, implement deployment and rollback automation, apply AI to operational workflows, and improve observability, incident response, disaster recovery, and engineering productivity.

Drive revenue growth through channel partners and distributors, grow SMB accounts, generate pipeline, support marketing campaigns, and manage partner relationships. The role requires outbound communication, partner business planning, CRM usage, cross-functional collaboration, analytical problem-solving, and occasional travel.

Own SwipeSimple’s public presence across industry content, online communities, social channels, events, partner communications, employer branding, and product launches. Create useful content for SMB owners and channel partners, manage multiple social accounts, build relationships with creators and associations, coordinate trade show marketing, gather customer reviews, and support campaigns across direct, brand, partner, and product channels.

Own the full enterprise sales cycle, from prospecting and pipeline development through closing and customer relationship growth. Drive new business, meet or exceed quota, collaborate with SDRs, Solutions Consultants, and Customer Success Managers, and communicate complex SaaS solutions to enterprise buyers. The role includes strategic account planning, cold calling, and occasional customer travel, with training provided on Orum’s sales playbook and technology.