Top Tech Jobs & Startup Jobs in NYC, NY

Leads enterprise sales-experience transformation by owning the improvement roadmap, identifying opportunities, analyzing root causes, developing and testing solutions, and scaling successful initiatives. Uses customer feedback, operational metrics, and business insights to prioritize work, measure outcomes, and improve growth, retention, engagement, and satisfaction. Influences cross-functional stakeholders, manages change without direct authority, supports training and capability building, and presents performance results to leadership.

Supports and improves enterprise Genesys contact center, WFM, VoIP, SIP, and telecommunications platforms. Responsibilities include monitoring, incident response, troubleshooting, system administration, upgrades, change management, root cause analysis, documentation, disaster recovery, and 24x7 on-call support. The role collaborates with carriers, vendors, internal teams, and stakeholders while using automation, scripting, AI, and workflow improvements to enhance reliability and operational efficiency.

Lead OneHome strategic planning, growth opportunity evaluation, transformation roadmaps, portfolio governance, and executive communications. Develop business cases, strategic recommendations, dashboards, Board materials, and leadership briefings while coordinating cross-functional teams and monitoring initiative performance, risks, dependencies, and deadlines. Translate complex healthcare business challenges into actionable strategies and support high-priority execution across OneHome, CenterWell, and Humana.

Plans and coordinates workforce supply and demand across design and engineering teams. The role manages forecasts, utilization, billability, talent deployment, mobilization, and data quality while identifying recruitment needs and supply-demand risks. It partners with team managers, project and pursuit leaders, sector leads, and talent acquisition to recommend resources, support client pursuits, improve workforce planning practices, and maintain accurate planning systems and talent profiles.

Serves as a strategic HR partner to business leaders, advising on people strategy, organizational design, workforce planning, employee experience, and organizational health. Uses people data and AI tools to anticipate workforce issues, guide decisions, redesign work, and improve productivity. Coaches employees and executives, leads strategic initiatives, manages complex relationships, and navigates sensitive conversations with sound, independent judgment.

Supports student enrollment, record management, and front office operations at a specialized school. Maintains student files and legal documents, prepares enrollment materials, updates Education Edge records, coordinates tours and communications, and provides clerical and front desk coverage. The role requires bilingual Spanish communication, confidentiality, organization, basic computer skills, and a consistent Monday-through-Friday schedule.

Work directly with the CEO to build and scale new product verticals, including home, motorcycle, and automotive services. Identify customer problems, develop hypotheses, execute product strategies, and coordinate across product, growth, operations, finance, engineering, and data. The role offers mentorship in product building and exposure to startup-wide decision-making, with potential progression into product or commercial leadership.

Manage warm inbound leads from home improvement contractors, qualify prospects, conduct discovery and live product demos, and close deals, often during the first call. Maintain an active pipeline, meet monthly closed-deal quotas, accurately log activity in Salesforce and Dialpad, and hand off new customers to Customer Success. The role requires a proven record of high close rates, quota attainment, inbound sales pipeline management, and closing short-cycle deals.

Architects, operates, and improves cloud data and analytics platforms and BI infrastructure. Owns platform standards, CI/CD, reliability, monitoring, incident response, security, governance, performance, and technical documentation. Leads onboarding and enables engineering and client teams through reusable patterns and guardrails. Requires production platform ownership, cloud data and BI expertise, accounting experience, scripting, SQL, troubleshooting, and cloud fundamentals.

Provides Level 1 technical support for Baxter infusion pumps, software applications, and connected healthcare technologies. Troubleshoots hardware, software, connectivity, and system issues; manages customer cases and tickets; supports RMA activities; guides setup and configuration; escalates complex issues; and maintains compliance with HIPAA, GDPR, and safety requirements.

Leads the embedded engineering team responsible for embedded Linux, hardware interfaces, on-device machine learning runtimes, OTA updates, fleet reliability, and deployed sensor software. Owns the embedded roadmap, technical architecture, delivery, hiring, and engineer development. Partners with ML, RF, hardware, and mission operations teams to build reliable software for constrained devices operating under memory, power, thermal, and connectivity limitations.

Product Manager-in-Training will work directly with the CEO to build and scale new product verticals. Responsibilities include identifying customer problems, developing and executing product strategies, driving growth, managing operational complexity, and collaborating across product, engineering, data, finance, and operations. The role offers mentorship and broad exposure to startup functions, with potential progression into product or commercial leadership.