Top Tech Jobs & Startup Jobs in NYC, NY

Leads Zendesk’s global AI Services Consulting organization, establishing strategy, operating models, service portfolios, governance, delivery standards, capacity planning, and commercial performance mechanisms. Builds leadership capability and scalable consulting operations while partnering with Sales, Customer Success, Product, Engineering, Finance, and executive customers. Drives measurable AI adoption, customer value, retention, expansion, delivery quality, and margin through repeatable enterprise services and cross-functional alignment.

Lead creative design for enterprise lifecycle email campaigns using Hightouch’s AI marketing platform. Translate brand guidelines into agentic workflows, prompts, reference libraries, and guardrails; create high-quality email campaigns; partner with customers on testing and performance optimization; influence product and model behavior; and document scalable creative best practices.

Develop scalable backend services and APIs, create coding tasks and deterministic verifiers for AI systems, debug complex codebases, optimize performance, refactor legacy systems, implement features, and provide technical reviews and reasoning. The role is remote, contract-based, and part-time at 15–20 hours per week.

Build and ship production AI systems for major brand clients, including agent pipelines, MCP servers, plugins, generative video systems, and voice agents. The role combines hands-on engineering, creative technology, strategic problem-solving, design systems, and scalable workflow development. Candidates should demonstrate strong technical execution and creative output, experience with Python, TypeScript, agent SDKs, MCP, GCP, and modern AI models, plus leadership across multiple enterprise clients and industries.

Lead the intersection of patent law and AI product development for global and Japanese IP markets. Engineer and evaluate AI outputs for patent tasks, build legal benchmarks, shape the product roadmap, support client pilots and demos, develop AI adoption playbooks, and ensure readiness for Japanese-language patent documents and JPO practices. The role requires patent qualification, Japanese and English fluency, technical expertise, client engagement, and regular travel between London or New York and Japan.

Analyst supporting growth lending investments by screening opportunities, conducting financial and commercial due diligence, building financial models, analyzing company performance, preparing investment and credit materials, presenting recommendations, and monitoring portfolio companies. The role also supports business development and market outreach while managing multiple priorities in a fast-paced, hybrid environment.

Own enterprise customer relationships from onboarding through renewal. Run customer touchpoints, support adoption, monitor account health, gather feedback, partner with sales on pilots and onboarding, and translate customer needs into product and engineering input. The role serves investment professionals at banks, hedge funds, and asset managers, with occasional travel to customer sites.

Provide first-line customer support through phone, text, and email. Become an expert in Clair’s signup, earned wage advance, and repayment products; resolve financial questions; and deliver an exceptional user experience. Collaborate with product, technology, and partner teams to investigate issues and improve support. The role requires strong communication, numerical aptitude, Zendesk experience, and enthusiasm for fintech and supporting hourly workers.

Senior Business Systems Analyst to define requirements for agent-facing servicing applications, design integrations/APIs with core banking systems, translate needs into user stories and acceptance criteria, improve agent workflows and productivity, and identify AI/ML opportunities for fraud detection, automation, and operational analytics. Supports testing, validation, and releases.

Leads engineering for Noodle’s EDge Product Suite by guiding architecture, technology choices, AI and agentic system implementation, software quality, cloud scalability, and serverless infrastructure. The role mentors and manages engineers, supports hiring and resource allocation, collaborates on product prioritization, establishes engineering standards, audits technology processes, and oversees complex projects from planning through implementation.