Top Tech Jobs & Startup Jobs in NYC, NY

Provides administrative and project support through research, correspondence, information management, and program initiative implementation. Oversees Reception, Medical Records, and PPE departments, including staffing, training, metric tracking, evaluations, and employee supervision. Recommends employee advancement, retention, or termination while supporting performance improvement and managing multiple projects.

Manages general ledger, accounts payable and receivable, reconciliations, journal entries, month-end close, financial reporting, audits, budgets, and nonprofit tax filings. Supervises accounting staff, ensures GAAP compliance, maintains accurate financial records, resolves accounting errors, and supports federal and state reporting. The role reports to the CFO/CAO and requires strong organization, communication, analytical judgment, and nonprofit accounting expertise.

Build and maintain scalable AWS infrastructure using Terraform and AWS CDK. Design highly available cloud environments, automate operational workflows with TypeScript, implement policy-as-code guardrails, optimize cloud costs, and lead disaster recovery planning and testing. The role also involves CI/CD, Kubernetes, networking, identity platforms, cross-team consensus building, project ownership, communication, and mentoring junior engineers.

Supports client communications teams through media-list development, research, briefing documents, writing, news and trend monitoring, event coordination, project planning, and business briefings. Interns work across multiple client teams, develop communications and project-management skills, and contribute in a fast-paced strategic communications consultancy.

Build production AI systems combining voice interfaces, browser agents, computer vision, and large language models. Responsibilities include developing speech-to-text and text-to-speech systems, browser automation, prompt and LLM workflows, multimodal pipelines, evaluation frameworks, real-time infrastructure, observability, and production performance improvements.

Provides frontline product support to SaaS customers through Zendesk and email. Responsibilities include troubleshooting issues, resolving inquiries, routing cases internally, maintaining reporting systems, identifying product friction, and updating help-portal content. The role requires cybersecurity awareness, strong communication, organization, documentation, collaboration, and 1–3 years of SaaS product support and customer service experience.

Own the end-to-end customer retention program for a health and fitness wearables brand. Responsibilities include managing Klaviyo email and SMS flows, lifecycle strategy, segmentation, campaigns, upsell and repeat-purchase initiatives, list growth, testing, deliverability, reporting, and onsite retention touchpoints across Shopify. The role requires taking ownership of an existing program, improving customer journeys, and coordinating with Brand and other teams to drive lead conversion, device adoption, and retention revenue.

Own the technical pre-sales process from discovery through deal signature. Build rapid prototypes, proof-of-concept agents, demo environments, reference architectures, and sizing models. Lead technical demonstrations and deep dives with clinical, IT, and executive stakeholders, address security and integration objections, and collaborate with account executives and Applied AI Engineers. Feed prospect insights into product and engineering while supporting healthcare AI use cases and integrations.

Conduct threat intelligence and OSINT investigations supporting corporate and physical security. Monitor threats, research threat actors, analyze online communities and public records, produce intelligence reports and briefings, develop investigative leads, support incident response, and communicate actionable findings to stakeholders. Maintain intelligence databases and case management systems while handling sensitive information discreetly.

Partner with the CEO to build scalable operating systems across the company. Own planning cadence, financial and operating models, strategic projects, board and investor materials, sales and customer success analysis, hiring plans, and executive decision support. The role requires strong analytical, financial modeling, writing, judgment, and execution skills in a fast-growing, venture-backed startup.