Top Tech Jobs & Startup Jobs in NYC, NY

Own a portfolio of senior living community partners, driving retention, revenue growth, move-in acceleration, engagement, and program adoption. Build executive relationships, conduct business reviews, deliver data-driven recommendations, coach partners, manage account health and collections, and collaborate cross-functionally with Sales, Marketing, Analytics, Finance, and Customer Success. Travel up to 20% for partner visits, meetings, and conferences.

Owns full-lifecycle federal capture efforts from opportunity qualification through post-submittal. Develops capture plans, win themes, competitive positioning, and price-to-win strategies; leads SWOT and Black Hat reviews; coordinates business development, solutions, pricing, proposal, engineering, and program teams; manages teaming partners; reports pipeline and bid health to executives; and uses AI-enabled tools to improve capture research and solution development.

Owns the full post-sale customer success function across Vouched’s IDV and KYA products, with primary accountability for net revenue retention. The VP will build and continuously improve onboarding, adoption, renewal, expansion, health monitoring, forecasting, and risk-management processes; lead and coach CSMs and implementation specialists; partner with Product, Sales, and executive leadership; and ensure CRM data accurately reflects customer health, renewal pipeline, and expansion opportunities.

Develop and maintain Python scripts and automated workflows for NLM metadata management. Integrate Alma, OCLC, and other systems through APIs and batch exchanges; process, transform, validate, reconcile, and analyze bibliographic and authority metadata in formats including MARC, XML, JSON, and CSV. Implement logging, exception handling, reporting, and documentation while supporting workflow testing, systems integration, and automation improvements.

Build and maintain backend product features using Python, Django, and relational databases. Develop APIs, asynchronous jobs, integrations, internal tools, and data-processing workflows while using and critically reviewing AI-generated code. Investigate incidents, resolve customer-impacting issues, improve reliability and database performance, and protect data integrity, security, tenant isolation, and auditability. Own work through testing, deployment verification, documentation, and follow-up while collaborating closely on a small engineering team.

Triage and resolve customer support tickets and calls for the House Rx pharmacy management platform. The specialist communicates empathetically with customers, prioritizes requests, documents feedback themes, collaborates with engineering, clinical operations, and customer success, and educates users on pharmacy workflows and products. The role requires specialty pharmacy operations experience, comfort with pharmacy and EMR systems, strong organization, and a patient-focused approach.

Promotes assigned pharmaceutical products to healthcare professionals through outbound calls, inbound support, and digital interactions. Builds and manages HCP relationships, qualifies prospects, communicates product benefits and safety information, achieves sales and activity KPIs, maintains CRM records, and complies with pharmaceutical regulations and client policies. The role requires coverage across all four U.S. time zones and participation in training, meetings, and applicable conventions.

Provides technical leadership for brokerage and RIA technology platforms, defining architecture, standards, roadmaps, and reusable AWS serverless data-integration capabilities. Leads complex cross-team initiatives, architecture reviews, technical risk resolution, and solution delivery while remaining hands-on. Partners with business, product, cybersecurity, and engineering leaders, mentors senior engineers, evaluates emerging technologies, and promotes scalable, secure, observable, and reliable engineering practices.

Build and deploy production AI agents using tool-calling LLMs, structured outputs, API orchestration, and streaming responses. Develop evaluation harnesses, monitor quality and traces, and improve reliability, latency, and cost through caching, token budgets, retries, and observability. Create validated agent tools and integrations while collaborating with product, mobile, and backend teams. Own the full lifecycle from prototyping and evaluation through staging, production deployment, monitoring, and continuous improvement.

Supports budgeting, forecasting, financial modeling, variance analysis, and management reporting. Analyzes sales, profitability, pricing, product mix, and operational performance using NetSuite and other data sources. Builds dashboards, validates and reconciles data, documents metrics, and supports Microsoft Fabric and Power BI implementation. Partners with Finance, Sales, Operations, and technical teams to translate business questions into actionable analysis and improve reporting automation.