Top Tech Jobs & Startup Jobs in NYC, NY

Conduct high-volume outbound prospecting through phone, email, and social channels to qualify SMB leads and build a predictable sales pipeline. Develop SDR outreach processes, messaging cadences, and handoff procedures; configure sales tools, maintain HubSpot data hygiene, track KPIs, and create reporting dashboards. Collaborate with sales leadership and business development teams while expanding brand awareness through social selling.

Provides second-tier technical support for enterprise software customers through phone, web, and email. Diagnoses application issues, resolves customer questions, handles increasingly complex escalations, identifies system defects, and maintains communication through resolution. Uses and improves knowledge-base content, creates internal documentation, advocates for customers, and collaborates with cross-functional teams. Works independently within established procedures while managing challenging customer interactions professionally.

Lead local driver recruitment and onboarding by building a 500+ interested-driver list, support day-to-day local operations, and act as OMNI's regional point of contact.

Leads loan fulfillment, customer experience, collections, and the broader customer operations function. Owns operational strategy, verification and application-to-funding processes, collections effectiveness, customer experience, vendor relationships, compliance, risk controls, automation, and AI-enabled process improvements. Builds and develops operational teams while collaborating with Risk, Compliance, Product, Engineering, and Finance to scale efficient, secure lending operations.

Leads new-business sales to commercial health plans, owning prospecting, enterprise deal cycles, quota attainment, forecasting, and C-suite relationship development. The role requires selling technical solutions to payer organizations, understanding payer workflows and healthcare regulations, and using MEDDPICC and Mutual Action Plans. This remote individual-contributor position collaborates with marketing, customer success, implementation, and product teams, with travel up to 30%.

Provides technical support to SaaS customers through multiple channels. Investigates web application issues using documentation, browser diagnostics, logs, network activity, system information, and AI-assisted tools. Communicates status and resolutions, documents cases, escalates unresolved problems, and manages multiple inquiries while maintaining strong customer service and product knowledge.

Own and optimize the marketing technology stack, integrations, automation workflows, lead routing, segmentation, website forms, dashboards, attribution, and data quality. Partner with marketing, sales, and revenue operations teams to resolve technical issues, improve campaign execution, and increase conversion rates. The role requires independent ownership of scalable marketing systems and processes in a fully remote environment.

Owns the technical side of enterprise sales opportunities by delivering demonstrations, presentations, RFP responses, proof-of-concept environments, integrations, and solution architectures. Partners with sales, customers, security teams, and executives throughout complex sales cycles. Provides implementation leadership, influences product direction, supports marketing events, and mentors other solutions engineers. Requires expertise in identity assurance, identity verification, access management, cloud technologies, enterprise integrations, and consultative selling.

Supports corporate governance, Board and committee administration, entity maintenance, subsidiary records, Section 16 and SEC filings, D&O questionnaires, compliance processes, audits, corporate insurance, and equity matters. Maintains Diligent and entity-management records, coordinates with outside counsel and service providers, handles confidential information, supports legal projects, and provides administrative assistance to the Legal department.

Leads English-to-Bosnian Cyrillic localization quality for UI, marketing, product, legal, informational, and support content. Owns client alignment, arbitration, quality audits, reviewer coaching, style guide analysis, monthly reporting, and continuous improvement. Serves as the primary linguistic contact for the client Language Manager and ensures consistent quality standards across the review community.