Top Tech Jobs & Startup Jobs in NYC, NY

As a Backend Engineer, you will own end-to-end backend systems, build reliable APIs on Node and AWS, and implement scalable architectures. You will be responsible for high-quality production code delivery, establish best practices, and interface with product teams to enhance financial product performance.

The Customer Success Specialist guides families through the dementia care onboarding process, manages referrals, provides support, and communicates effectively with dyads to enhance their experience.

The Forward Deployed Engineer role focuses on understanding and improving customer IT processes by extracting knowledge and structuring it for automation, while working directly with customers and internal teams.

The Senior Sales Executive develops sales strategies, manages relationships with channel partners, and drives revenue in the industrial and cybersecurity sectors.

The Development Manager manages rooftop and small utility-scale solar projects, oversees permitting processes, engages with stakeholders, and ensures regulatory compliance.

Own and scale the customer entry-to-purchase lifecycle: design acquisition journeys, build and optimize welcome/abandon/lead conversion automations, implement personalization and gamification, partner cross-functionally, steward list health and deliverability, and run A/B and multivariate testing to improve conversion and engagement metrics.

Manage customer onboarding relationships, configure the platform, set up integrations, train users, escalate technical issues, use AI tools to improve efficiency, and drive adoption for long-term customer success.

The Strategic Account Manager drives customer engagement and satisfaction, managing key accounts to maximize value and ensure successful partnerships through strategic planning and cross-functional coordination.

Lead and scale a new Customer Support function: build processes, SLAs, ticket routing, knowledge base, and KPIs. Manage a small support team, create dashboards, handle escalations, partner cross-functionally to drive product fixes, and use data to improve team performance and customer experience.

Provide employee relations support for Retail North America: advise leaders, conduct investigations, manage performance and disciplinary processes, analyze trends, conduct exit interviews, ensure compliance with employment laws, produce reports, and support HR initiatives and special projects.