Top Tech Jobs & Startup Jobs in NYC, NY

Administer and configure IndySoft across a national lab network: manage users, templates, equipment profiles, data migrations, integrations (APIs/NetSuite/Salesforce), run SQL queries for data quality, provide user support and documentation, and recommend improvements and automations.

The ABA Regional Operations Manager will drive operational excellence, support providers in scaling ABA practices, and improve profitability by analyzing performance metrics and developing growth strategies. Responsibilities include project management, provider communication, and overseeing customer experience operations.

Consult on email and SMS programs to improve click and conversion rates: refresh abandon and onboarding series, build referral emails, and create an SMS journey to drive form completion and bookings.

Respond to inbound inquiries and prospect across channels to qualify leads against the ICP, book sales appointments, maintain CRM pipeline (Salesforce), collaborate with marketing, support sales materials, and stay current on industry trends and competitors to drive revenue growth.

Senior strategic lead owning full account relationships for marquee clients. Drive organic growth, financial performance, vendor contracting, team development, and delivery excellence across multi-channel media programs while aligning cross-functional teams and leading client-facing strategy and QBRs.

Lead and develop the Customer Success team, own gross dollar retention and account health, partner with Sales on renewals and expansion, translate customer feedback to Product and Data Science, modernize CS tooling and incorporate AI into the retention and expansion motion.

Own the end-to-end order lifecycle for APAC sales: forecasting, CRM/ERP management, product configuration, order-to-deployment coordination, production scheduling, and cross-functional readiness to ensure accurate execution, on-time delivery, and revenue realization.

Analyze and draft retirement plan documents for qualified plans, ensuring compliance with DC plan regulations and client objectives. Manage document lifecycles, interpret prototype and volume submitter provisions, produce reports and procedures, and provide excellent client-focused communication and support.

Lead architecture and delivery of enterprise DDI solutions (Infoblox-focused) including migrations, upgrades, re-architecture, and lifecycle engineering. Produce design artifacts, testing and cutover plans, and guide long-term DDI strategy. Support pre-sales with demos, discovery, POCs, solution design, and RFP/RFI responses while partnering with Account Executives to capture new business.

Manage full-cycle accounts payable via Ramp, reconcile vendor accounts, administer corporate card and employee expenses, prepare month-end journals and reconciliations, support NetSuite accounting, partner cross-functionally on capitalization and event spend, maintain accounting process documentation, and assist with audits and financial projects.