Top Tech Jobs & Startup Jobs in NYC, NY

Design, build, and ship production LLM-powered features for Gusto Retirement. Implement and integrate LLMs (RAG, agents, prompting, tool loops), make pragmatic architecture decisions, collaborate with product, design, and engineering, write reliable well-tested code, and drive end-to-end execution and iteration.

Leads federal mergers and acquisitions tax engagements involving corporate M&A, private equity, restructuring, bankruptcy, insolvency, due diligence, tax modeling, and transaction structuring. Manages major projects, improves processes, advises senior clients, interprets complex tax regulations, develops financial models, mentors teams, builds client relationships, and provides strategic input on business initiatives.

Manage AI and machine learning products for materials science, including customer demonstrations, roadmap planning, product expansion, ML model development, and leadership of the materials science ML team. The role requires deep expertise in materials science and ML, software-industry experience, customer engagement, public presentations, and global travel.

Leads JumpCloud’s global post-sale organization of 100+ across Customer Success, Technical Support, Professional Services, and Account Management. Owns retention, NRR, NPS, CSAT, onboarding, expansion, operational scaling, and AI-first automation. Partners with Product and Engineering to convert customer feedback into roadmap improvements, manages five direct reports, and presents metrics to executive leadership and the board. Requires significant SaaS leadership experience across SMB, Commercial, and Enterprise segments, global team management, analytical rigor, and approximately 30% domestic and international travel.

Leads Americas sales recruiting strategy, forecasting, pipeline development, recruiting capacity planning, and hiring-plan delivery. Partners with senior sales leadership to define talent standards, influence workforce decisions, and maintain talent density. Builds and manages a high-performing sales recruiting team, establishes operating rhythms, analyzes recruiting and headcount data, develops talent pipelines, and collaborates on employer branding.

Own technical post-sale relationships for enterprise customers, driving onboarding, adoption, optimization, integrations, renewals, and expansion. Partner with sales, product, and engineering; forecast customer consumption; solve technical issues; maintain project documentation; and represent customer needs. This field-based role involves customer travel and requires strong technical, business, and customer-facing skills, plus experience with enterprise software and performance monitoring tools.

Leads end-to-end Revenue Operations across Sales, Marketing, and Customer functions. Owns forecasting, pipeline management, territory and capacity planning, performance management, operating cadences, technology architecture, and commercial decision support. The role partners with senior leaders to redesign workflows using AI and automation, improve operational leverage, and build a scalable operating system for a complex, multi-product, multi-market B2B business.

Manages influencer outreach, creator negotiations, briefs, content feedback, performance tracking, contracts, payments, and gifting. Supports public relations initiatives, press events, grassroots activations, community partnerships, and marketing campaigns. Collaborates cross-functionally, analyzes campaign results, and recommends improvements to grow brand awareness.

Own risk and compliance programs spanning privacy, third-party risk, policy management, security frameworks, and issue remediation. Conduct risk, privacy, and AI impact assessments; advise cross-functional teams; maintain SOC and ISO compliance; manage sub-processors, vendor due diligence, privacy documentation, and policy reviews. Improve program efficiency through automation and AI-driven workflows while supporting evolving organizational compliance initiatives.

The Director of Revenue Operations will lead revenue planning, forecasting, pipeline management, CRM architecture, GTM systems, reporting, and cross-functional processes. The role oversees a three-person Revenue Operations, Enablement, and GTM Engineering team, supports Sales, Marketing, Customer Success, and Account Management, and builds scalable systems for qualification, routing, renewals, retention, expansion, and growth. This is an in-person leadership role based in SoHo, New York City.