Top Tech Jobs & Startup Jobs in NYC, NY

Guide members through onboarding and ongoing support for accounting, tax, and payroll services. Conduct daily video calls, explain payroll taxes and S-Corp considerations, troubleshoot platform issues, maintain Salesforce documentation, and manage member tasks. The role combines hands-on accounting and payroll expertise with strong customer service, communication, organization, and cross-functional collaboration.

Leads sales and customer experience enablement, onboarding, training, communications, collateral, RFP coordination, customer references, reporting, account assignments, and executive presentations. Oversees Salesforce-related processes and performance analysis using data from Salesforce, Gainsight, surveys, Finance, and operational systems. Partners cross-functionally with Sales, Marketing, Product, Service Delivery, Human Resources, and Sales Operations, while managing and developing a Sales Trainer.

Creates and manages print, digital, web, motion, video, and 3D design projects from concept through production. Develops educational, marketing, sales, and professional learning materials; maintains brand guidelines; prepares files for print; supports accessible design; and directs photo and video work. Presents concepts to stakeholders, mentors designers, coordinates vendors and freelancers, and ensures consistent, high-quality visual communication across platforms.

The Customer Success Manager will oversee implementations, manage customer relationships, ensure project timelines, and maintain documentation, while supporting healthcare customer launches and addressing risks.

Develops and executes sales strategies for NAMSA’s Clinical and Consulting portfolio, manages key accounts and territories, builds client relationships, secures new business, leads business reviews, recommends pricing, maintains CRM data, and collaborates with sales, operations, leadership, and marketing. Requires technical B2B sales experience, preferably selling clinical consulting or CRO services to medical device companies. Travel up to 50% is required.

Cultivates and stewards major donors across the Southwest by identifying prospects, scheduling in-person meetings, making funding asks, maintaining donor relationships, communicating organizational impact, tracking activity in a CRM, and collaborating with the Development team to achieve fundraising goals. The role requires regular regional travel, substantial phone engagement, and occasional work outside normal business hours.

Prospect and qualify potential US customers through cold calling, email, social media, networking, and other outbound channels. Explain SOCRadar’s cybersecurity solutions, build relationships with decision-makers, manage prospecting activity and pipeline records, collaborate with sales teams, monitor cybersecurity market trends, and meet lead-generation and qualified-opportunity targets.

Develop and optimize integrated, multi-channel marketing campaigns using audience research, analytics, SEO, AEO, and GEO strategies. Coordinate campaign planning, reporting, content distribution, and cross-functional communications while using platforms such as Asana, Google Analytics, WordPress, Mailchimp, and Sprout Social. Provide actionable performance insights and marketing strategy consultation to internal teams and external partners.

Develops, implements, maintains, tests, and troubleshoots software applications supporting company systems. Collaborates with business analysts and lead developers to analyze requirements, design solutions, document functionality, conduct code reviews, support QA and deployments, manage version-controlled code, and resolve production defects. The role participates in software development projects, communicates progress, and provides on-call night support.

Investigate complex customer technical issues involving APIs, SDKs, source code, logs, and payment integrations. Reproduce problems, create actionable engineering escalations, support incident management, and communicate findings to customers. The role also coaches support teammates, improves documentation and processes, identifies recurring issues, leads retrospectives, and manages cross-functional projects. Payments experience is preferred, while familiarity with Ruby on Rails, React, Android, iOS, Zendesk, Jira, and AI-enabled support is valued.