Top Tech Jobs & Startup Jobs in NYC, NY

Leads digital acquisition, website strategy, conversion optimization, and digital ecosystem modernization across multiple consumer brands. Owns SEO, paid and organic channels, website roadmaps, experimentation, analytics, platform requirements, agency relationships, budgets, and a multidisciplinary digital growth team. Partners across marketing, technology, operations, finance, merchandising, and customer strategy to increase customers, appointments, transactions, revenue, retention, and customer value.

Supports daily People team operations across recruiting, onboarding, payroll assistance, benefits administration, employee relations, compliance, HRIS records, training, and employee support. Recruits frontline employees, coordinates background checks and documentation, reviews timekeeping, assists with payroll and open enrollment, maintains policies and compliance reports, and partners with managers on staffing, retention, performance, and engagement initiatives.

Owns day-to-day database operations and backup/recovery for a large multi-account AWS environment. Maintains RDS, Aurora, and self-managed databases, validates backup restoration, executes disaster-recovery runbooks, and collaborates with infrastructure, security, Kubernetes, networking, and cloud architecture teams. Supports escalations from a 24x7 monitoring team and helps advance managed services and Cloud Center of Excellence capabilities.

Lead the development and execution of visual brand and marketing assets across digital, print, video, web, advertising, and events. Own brand guidelines, templates, design systems, creative intake and production workflows, freelance and agency relationships, and AI-assisted production using Claude and complementary tools. Partner cross-functionally, manage creative pipelines and priorities, present design recommendations, maintain brand consistency, and evolve scalable agentic workflows for repeatable creative tasks.

Leads audit engagements, reviews AI-generated audit workpapers, owns audit quality and methodology, and defines standards for AI-powered audit workflows. Manages client relationships, makes evidence and risk judgments, mentors accounting engineers, and partners with engineering and product teams to develop, test, and improve automated audit procedures.

Provides administrative support for nonprofit grant applications, including maintaining grant calendars, extracting funder requirements, assembling application materials, entering content into portals, proofreading submissions, verifying completeness, executing approved submissions, and logging confirmations. The role requires strong attention to detail, deadline management, data-entry accuracy, and comfort using web portals, cloud databases, and business software. Prior grant-writing experience is not required.

Lead and build Jump's customer marketing function: develop customer stories, case studies, advocacy and reference programs, run customer advisory boards, partner with Sales and CS to drive adoption, retention, and expansion, and manage budget, vendors, and program measurement.

Lead the architecture, development, evaluation, and operation of enterprise autonomous AI agents integrated with Salesforce. Build stateful multi-agent workflows using LangGraph, Claude, and MCP; implement evaluation, observability, security, and PII protection; optimize model routing and performance; and establish engineering standards, API contracts, and architecture roadmaps. The role requires extensive software engineering and production LLM experience, strong debugging and stakeholder communication skills, and advanced English proficiency.

Manages and grows strategic customer accounts while driving new business, revenue, margin, and market-share growth in the envelope manufacturing industry. Develops sales plans, presentations, proposals, forecasts, and upsell opportunities; maintains customer relationships; provides product and pricing guidance; and coordinates with production, estimating, scheduling, and customer service teams to ensure successful delivery.

Lead customer-facing implementations for Fortune 500 organizations by discovering and optimizing third-party risk processes, configuring workflows and automations in Certa Studio, integrating systems, debugging data flows, managing testing and go-live, and supporting hypercare. Translate customer feedback into product improvements, templates, and deployment accelerators while working with compliance, security, privacy, legal, procurement, finance, and sustainability stakeholders.