Top Tech Jobs & Startup Jobs in NYC, NY

Manage FUSE’s technology systems, Salesforce platforms, AI enablement, vendor relationships, and operational workflows. Responsibilities include maintaining data integrity, developing automations, training staff, implementing AI guidelines, improving cross-department processes, overseeing filings, supporting audits and employee lifecycle activities, and assisting with financial planning. The role requires strong project management, technology adoption, stakeholder collaboration, and organizational skills in a fully remote environment.

Forecasts contact volume, capacity, and staffing for a virtual healthcare clinic. Monitors real-time queues, adherence, service levels, and intraday risks; combines multiple data sources to create staffing recommendations and reporting. Uses AI and LLM tools to test and improve forecasts, while accounting for clinician licensing constraints. Requires contact center WFM experience, strong Excel skills, analytical communication, and comfort working remotely with required equipment and connectivity.

Manage a portfolio of SaaS customers, driving retention, renewals, upsells, cross-sells, and professional services sales. Build strategic account plans, engage executive stakeholders, maintain CRM forecasting, conduct account reviews, resolve escalations, and advocate for customer needs. Collaborate with sales, product, support, services, and marketing teams while analyzing account health and documenting best practices.

Lead infrastructure and DevOps strategy, team development, cloud architecture, Infrastructure as Code, CI/CD, automation, reliability, scalability, cost optimization, and security for production SaaS applications. Manage AWS and GCP environments, establish Terraform and Ansible standards, implement deployment and rollback automation, apply AI to operational workflows, and improve observability, incident response, disaster recovery, and engineering productivity.

Drive revenue growth through channel partners and distributors, grow SMB accounts, generate pipeline, support marketing campaigns, and manage partner relationships. The role requires outbound communication, partner business planning, CRM usage, cross-functional collaboration, analytical problem-solving, and occasional travel.

Own SwipeSimple’s public presence across industry content, online communities, social channels, events, partner communications, employer branding, and product launches. Create useful content for SMB owners and channel partners, manage multiple social accounts, build relationships with creators and associations, coordinate trade show marketing, gather customer reviews, and support campaigns across direct, brand, partner, and product channels.

Own the full enterprise sales cycle, from prospecting and pipeline development through closing and customer relationship growth. Drive new business, meet or exceed quota, collaborate with SDRs, Solutions Consultants, and Customer Success Managers, and communicate complex SaaS solutions to enterprise buyers. The role includes strategic account planning, cold calling, and occasional customer travel, with training provided on Orum’s sales playbook and technology.

Build and ship full-stack features used by learners and tutors worldwide. Responsibilities include understanding user problems, contributing product ideas, taking prototypes through deployment, making technical decisions, writing maintainable code, and participating in code reviews and pairing sessions. The role requires close collaboration with designers, stakeholders, and users while supporting a safe, scalable peer-learning platform.

Leads paid acquisition accounts, owning client results, retention, campaign strategy, execution, testing, measurement, reporting, and client relationships. Manages direct reports, coaches performance, ensures quality and timely delivery, resolves escalations, balances workloads, improves processes, and supports sales through audits and presentations. Requires extensive cross-channel advertising expertise across Google Ads, Microsoft Ads, LinkedIn, and Meta, plus strong analytical, organizational, communication, and leadership skills.

Owns engineering, administration, scaling, and reliability for Microsoft Azure, Microsoft 365, Entra ID, and Azure Virtual Desktop environments. Serves as the Tier 3/4 escalation authority for cloud, identity, messaging, virtualization, and infrastructure issues. Designs Azure infrastructure, manages Zero Trust controls, supports SOC 2 compliance and incident response, aligns outsourced helpdesk operations, and automates tenant administration through PowerShell and Microsoft Graph API.