Top Tech Jobs & Startup Jobs in NYC, NY

Investigate, triage, and resolve technical customer issues involving payment APIs, banking networks, ledgers, reconciliation, fiat and stablecoin settlement, and onboarding. Participate in incident response, collaborate with Engineering and Product on root-cause analysis, improve support processes, analyze trends, and use AI tools to accelerate investigations and develop repeatable workflows. The role requires production troubleshooting, strong written communication, and familiarity with APIs, integration protocols, payments, SQL, observability, and support tools.

Designs and delivers sales enablement curricula, onboarding, workshops, skill labs, coaching, role-play programs, and learning assets for B2B SaaS account executives. Uses CRM data, call recordings, seller feedback, and analytics to diagnose skill gaps, establish training KPIs, and improve ramp time, proficiency, conversion, and sales performance. Coordinates programs across regions and stakeholders while applying AI tools to enhance enablement.

Conduct formulation and processing experiments on novel adhesives containing functional fillers. Prepare samples using speedmixer and Ross mixer equipment, then evaluate mechanical, adhesion, electrical resistivity, thermal conductivity, and microscopic properties. Perform design of experiments under mentorship, analyze results, compare performance with benchmarks, and summarize findings in an industrial R&D environment.

Lead and modernize a global Customer Success organization for an enterprise cybersecurity software company. Responsibilities include building high-performing teams, implementing AI-enabled customer health processes, driving cross-functional accountability, managing complex enterprise customer journeys, and partnering with Sales on retention, expansion, and customer growth. The role requires strong leadership, account planning, enterprise deal experience, cybersecurity expertise, and a metrics-driven approach.

Own product analytics and growth measurement by partnering with product and design, defining metrics and event tracking, building dbt models and data pipelines, creating dashboards, and analyzing activation, engagement, retention, funnels, cohorts, and experiments. Establish trustworthy product data standards, identify product-market-fit indicators, surface insights, and influence roadmap decisions while collaborating with clinical and research analytics teams.

Provides high-level administrative and organizational support to senior leadership by managing calendars, meetings, correspondence, communications, confidential records, travel logistics, deadlines, and follow-up actions. The role also supports administrative operations, special projects, and stakeholder coordination while maintaining professionalism, discretion, and flexibility for on-call needs. This is a fully onsite position requiring strong organization, communication, prioritization, and Microsoft Office proficiency.

Manage and grow existing medical aesthetics accounts across NYC and Brooklyn. Responsibilities include strategic account planning, increasing product utilization and adoption, analyzing sales and territory data, training practices on products and protocols, supporting promotions and events, building relationships with decision-makers, and maintaining accurate territory reporting and business practices.

Lead marketing for LM Studio by shaping positioning, voice, and narratives; translating product capabilities into clear stories and educational content; creating announcements, explainers, social posts, demos, videos, and launch materials; managing editorial distribution across digital channels; and building collaborations with AI labs, technology companies, creators, and communities to increase awareness and adoption.

Manages wholesale cannabis accounts across the Bronx and Manhattan, driving new business, revenue, gross margin, customer relationships, sales pipelines, promotional initiatives, and account growth. Develops regional sales strategies, conducts sales calls, coordinates orders and inventory, prepares sales reports, collaborates with marketing, and attends industry events. Requires frequent territory travel, occasional overnights, reliable transportation, and a valid driver’s license.

Acquire mid-market customers across the Americas by managing the full sales cycle, from prospecting through deal closure. Build consultative relationships, understand prospect needs, position Macrobond’s economic and financial data solutions, manage sales quotas, and execute territory account plans. Use CRM and sales enablement tools to drive outbound prospecting, collaborate with global teams on cross-border opportunities, and establish trusted client partnerships.