Top Tech Jobs & Startup Jobs in NYC, NY

Manage long-term success of ServiceTitans largest strategic accounts by building executive relationships, driving product adoption, coaching users, managing feature requests, analyzing engagement KPIs, conducting business reviews, escalating support issues, and owning account data and improvement initiatives to increase satisfaction and evangelism.

Lead a team of 8–10 Enterprise Customer Success Managers to drive retention, expansion, product adoption, and measurable ROI. Coach and develop CSMs, manage customer risk, set strategic priorities, collaborate cross-functionally, hire and scale the team, and champion customer feedback at the executive level.

Lead DevOps Engineer responsible for modernizing cloud infrastructure and CI/CD. Design, deploy, and manage AWS ECS container workloads with Terraform and Spacelift, build self-service platforms with Backstage, automate with Ansible and GitHub Actions, embed security and observability, and support incident response and scalability.

Lead end-to-end, multi-property portfolio migrations as the primary client liaison. Coordinate cross-functional teams, manage timelines and documentation, mentor Client Services staff, resolve issues, and improve migration processes to ensure smooth onboarding/offboarding and client satisfaction.

Manage territory growth and profitability by prospecting, building C-level K-12 relationships, delivering presentations and demos, negotiating and closing enterprise B2B SaaS deals, maintaining accurate forecasts and CRM records, and traveling as needed to meet revenue targets.

Lead end-to-end disaster recovery projects for government and non-profit clients, ensuring FEMA compliance, managing budgets, multidisciplinary teams, stakeholder communication, documentation, and extended deployments to disaster-impacted areas.

Plan and execute end-to-end HCP, patient, speaker, advisory board, congress, and internal meetings across in-person, virtual, and hybrid formats. Manage logistics, vendor/agency relationships, budgets, registration, travel, onsite execution, compliance, and stakeholder communications. Monitor outcomes, reconcile expenses, and implement process improvements to ensure exceptional attendee experience and program efficiency.

Write and edit native branded content for local audiences across Axios platforms (website, newsletters, events). Collaborate with editors and revenue partners to research local topics, craft sponsor-aligned storytelling in Smart Brevity style, conduct interviews, and deliver timely, audience-focused campaign materials across multiple markets.

Write and edit native branded content for Axios’ advertising partners across the website, newsletters, and events. Research client topics, craft Smart Brevity thought-leadership pieces, conduct interviews, collaborate with editors and revenue teams, meet daily deadlines, and support campaign messaging. Use AI tools and work within small creative teams; design/infographic skills a plus.

Design, build, and maintain scalable Angular frontend applications using TypeScript, RxJS, and Tailwind. Implement complex UI features, mapping/geolocation with Google Maps API, state management, testing (Jasmine/Karma), error monitoring (Sentry), and CI/CD workflows while collaborating cross-functionally and supporting multiple environments.

Build bespoke, mission-critical full-stack software for strategic (defense) customers: front-end, back-end, data integration, cloud (AWS/GCP), and CI/CD. Translate customer needs into technical requirements, mentor engineers, leverage AI tooling for rapid iteration, and deliver reliable solutions while traveling to customer sites.

Manage and optimize HubSpot and related CRM platforms, build workflows, automations, properties, lists, and reporting. Support HubSpot Membership modules, integrate paid media with CRM for lead capture and attribution, develop UTM and attribution frameworks, partner with hub teams on data collection standards, support user training, and improve platform adoption and audience segmentation.

Support large-scale voter contact programs by building and maintaining clean data tables, creating audiences and A/B test groups, prioritizing sites, delivering timely analysis and reports, and automating dashboards and processes to surface real-time insights for program teams.