Top Tech Jobs & Startup Jobs in NYC, NY

Manage strategic B2B SaaS customer portfolios by driving product adoption, value realization, retention, and expansion. Build success roadmaps, establish KPIs, monitor account health, mitigate renewal risks, lead executive business reviews, identify growth opportunities, and coordinate account strategies with Account and Renewal Managers. Use customer success platforms, risk protocols, and AI-enabled workflows to improve account outcomes.

Acquire and activate new aviation marketplace sellers through outbound prospecting, discovery, demonstrations, enrollment, and inventory upload. Manage opportunities in the CRM, maintain pipeline and forecasts, achieve qualifying-deal targets, resolve onboarding barriers, and provide customer and market feedback. Collaborate with Support, Customer Success, Marketing, Product, and Operations to improve seller activation and time-to-value.

Supervises nurses, surgical technicians, and allied health professionals in a strategic staffing program. Manages assignments, scheduling, timekeeping, payroll, reimbursements, onboarding, employee relations, compliance paperwork, performance reviews, reporting, recognition, and workforce development. Partners with recruiters, HR, clinical educators, and hospital departments while resolving employee needs, staffing issues, and operational concerns.

Investigates suspicious account activity and transaction patterns under BSA and AML requirements. Conducts enhanced due diligence, analyzes transaction data, prepares SARs and CTRs, collaborates with AML and fraud teams, and recommends workflow or monitoring improvements. The role requires strong investigative writing, analytical judgment, confidentiality, and proficiency with Excel and AML monitoring systems.

Leads a globally distributed Java engineering organization responsible for enterprise software design, development, modernization, quality, and delivery. Manages engineering leaders and teams, drives technical strategy, process improvement, Agile and CMMI-aligned execution, and coordinates customer commitments with long-term platform modernization. The role requires strong enterprise Java architecture expertise, executive communication, organizational leadership, and experience managing complex delivery priorities, technical debt, quality standards, and engineering performance.

Develops new aerospace and defense accounts, manages full-cycle technical sales, presents cleanroom and contamination-control solutions, negotiates contracts, supports customers technically, maintains CRM pipelines, attends industry events, and grows territory revenue across the United States.

Leads and develops a data engineering team implementing Navigate360 integrations for partner campuses. Oversees integration design, data mapping, validation, reconciliation, quality controls, delivery planning, and scalable implementation processes. Partners with Product, Launch, and Partner Success teams to resolve technical and partner challenges, improve adoption, manage project health, and ensure reliable outcomes. Provides technical mentorship, code and design review, stakeholder communication, and continuous process improvement.

Develops and executes internal communications strategies that align global staff with organizational priorities. Advises leaders, translates complex initiatives into compelling narratives, creates content across email, digital, video, town halls, and leadership channels, and collaborates across regions and functions. Uses AI tools responsibly, measures communication effectiveness, supports employee experience and brand alignment, and may lead projects, manage budgets, coach staff, facilitate training, and support external communications.

Serve as the first Customer Success Manager for law enforcement clients: drive product adoption, build relationships, resolve user issues, collect feedback, coordinate with product/engineering, create communications and training, and track key SaaS metrics (DAU, MAU, MRR/ARR, churn, expansion).

Manage employer stop-loss insurance renewals and new account implementations. Review submissions, RFPs, underwriting files, and proposal data for accuracy and completeness; resolve broker discrepancies; negotiate with stop-loss markets; prepare applications and renewal notices; maintain quote qualifications; and coordinate account issuance. The role also involves managing a profitable book of business, collaborating with brokers, clients, third-party administrators, and internal teams, and delivering accurate, timely customer service.