Top Tech Jobs & Startup Jobs in NYC, NY

Prospect and qualify potential US customers through cold calling, email, social media, networking, and other outbound channels. Explain SOCRadar’s cybersecurity solutions, build relationships with decision-makers, manage prospecting activity and pipeline records, collaborate with sales teams, monitor cybersecurity market trends, and meet lead-generation and qualified-opportunity targets.

Supports the design, configuration, operation, maintenance, and troubleshooting of enterprise and GCP network infrastructure. Responsibilities include routing, DNS, firewalls, VPNs, load balancing, certificates, segmentation, monitoring, incident response, root cause analysis, migrations, deployments, documentation, and change management. The role coordinates with cloud, security, DevSecOps, application, and operations teams to maintain secure, highly available connectivity across environments.

Develop and optimize integrated, multi-channel marketing campaigns using audience research, analytics, SEO, AEO, and GEO strategies. Coordinate campaign planning, reporting, content distribution, and cross-functional communications while using platforms such as Asana, Google Analytics, WordPress, Mailchimp, and Sprout Social. Provide actionable performance insights and marketing strategy consultation to internal teams and external partners.

Investigate complex customer technical issues involving APIs, SDKs, source code, logs, and payment integrations. Reproduce problems, create actionable engineering escalations, support incident management, and communicate findings to customers. The role also coaches support teammates, improves documentation and processes, identifies recurring issues, leads retrospectives, and manages cross-functional projects. Payments experience is preferred, while familiarity with Ruby on Rails, React, Android, iOS, Zendesk, Jira, and AI-enabled support is valued.

Leads GAF’s Automation & Controls organization, overseeing team operations, capital planning, budgets, manufacturing systems, engineering practices, project delivery, documentation, safety, and continuous improvement. The role partners with engineering, IT, operations, vendors, and manufacturing facilities to modernize controls systems and optimize production across multiple locations. It manages direct reports and requires extensive manufacturing and automation leadership experience, with 60% travel.

Own technical wins for strategic enterprise sales, partnering with Account Executives to discover customer needs and develop production-ready solutions. Build proofs of concept, demonstrations, prototype AI agents, and supporting tools while engaging AI teams, data platform teams, and enterprise architects. Apply hands-on experience with LLMs, agents, data science, machine learning, or data engineering to explain how agents retrieve data and use business context.

Owns end-to-end workflow strategy and execution for a centralized healthcare platform. The role defines product requirements, partners with engineering, optimizes cross-product workflows, analyzes adoption and utilization data, engages customers, and drives roadmap decisions. Success involves improving workflow performance, customer adoption, scalability, and operational outcomes across live environments while coordinating multiple stakeholders and introducing automation and AI-supported tools.

Resolves user inquiries and issues through support tickets and calls, serving English-speaking users globally. Escalates product issues to relevant teams and contributes to product improvement. The role requires empathy, strong communication, objection handling, adaptability, stress resilience, interest in emotional well-being, and willingness to work approximately six night shifts monthly.

Owns stop-loss risk evaluation and proposal management for self-funded healthcare cases. Reviews claims, census, and plan design; prepares RFPs and submissions; manages carrier relationships; compares quotes; advises sales on case strategy; and builds repeatable quoting tools and processes. Partners with sales, brokers, finance, and actuarial teams while coaching junior sales support staff.

Own the California and Nevada territory by developing dealer and rental-store relationships, opening accounts, expanding existing business, presenting and negotiating solutions, closing sales, managing customer issues, sharing market insights, and maintaining the CRM pipeline. The role requires heavy equipment and rubber track knowledge, independent territory management, strong communication, and approximately 50% travel.