Top Tech Jobs & Startup Jobs in NYC, NY

Lead program and project management for digital customer success initiatives, drive customer health and risk mitigation, design data-driven scaled journeys and self-serve programs, coordinate cross-functional stakeholders, monitor pilots and performance, and present strategic recommendations to improve adoption, retention, and value realization.

Lead technical direction and day-to-day engineering operations for a full-stack web platform. Drive architecture, code standards, and engineering practices; participate in hands-on development and code review; run agile ceremonies; translate product requirements into deliverable tickets; collaborate with Product and report on roadmap progress; improve monitoring, QA, and use of AI tools to boost team velocity.

Lead and manage multi-workstream projects for social impact clients, coaching teams, ensuring high-quality deliverables, developing strategies, coordinating stakeholders, and operationalizing project and performance management systems to drive results across diverse contexts.

Lead media billing and vendor financial operations, manage out-of-pocket media spend, implement standardized SOPs, reconcile budgets and invoices, coordinate with AP/AR and client teams, and support vendor onboarding and financial reporting to ensure accurate, timely media finance operations.

Lead a team of Payroll Connection Specialists to enable payroll integrations across 400+ providers, meet OKRs and KPIs, resolve escalations, optimize operational workflows, partner cross-functionally on 401(k) contribution processing, and drive continuous improvement and strong customer experiences.

Lead a specialized team to resolve complex, high-stakes customer incidents while building proactive quality-governance frameworks. Drive root-cause investigations, partner cross-functionally to implement engineering fixes, own post-mortems and documentation, and use data to reduce risk and improve SLA performance. Coach and scale talent, enforce accountability, and translate audit findings into training and process improvements.

Ensure 401(k) plan launches comply with product capabilities and regulations by auditing benefit analyses, plan documents, and system setups. Research conversion plan documents, identify and mitigate compliance risks, respond to high volumes of compliance inquiries, and collaborate with Sales Activation and onboarding teams to verify accuracy prior to plan launch.

Sell and enroll new gym members by developing leads, conducting tours, presenting membership options, completing paperwork, tracking sales, supporting corporate accounts, and providing excellent customer service.

Hands-on operations role owning customer support, employer implementations, carrier EDI/API connections, and ACA compliance. Triage and resolve support issues, onboard employer groups, maintain carrier feeds, document runbooks, and partner with BizOps and R&D to automate processes and improve reliability.

Three-month paid internship supporting the 20th/21st Century Design department at Phillips. Duties include maintaining pre- and post-sale documents, conducting library and catalog research, writing catalogue essays, compiling appraisals/proposals to support business development, and assisting with installation, previews, and sale-day tasks. Interns will be trained in Phillips' systems and research procedures and work on-site in New York during the Fall sale season.

Develop workflow automation and data pipelines, build data-intensive applications, write automated tests, document designs and operational guides, deploy via CI/CD, provide first-line operational support, mentor team members, and collaborate with global stakeholders to improve trading efficiency.

Drive new business by prospecting and converting high-net-worth clients for residence and citizenship planning. Build referral partnerships, manage full sales cycle, meet revenue targets, maintain CRM, deliver consultative advice, and collaborate with global teams to ensure exceptional client service.