Top Tech Jobs & Startup Jobs in NYC, NY

Onboard new customers to Cents POS and related products through virtual training, configuration guidance, troubleshooting, and customer support. Serve as the primary contact during onboarding, monitor progress, resolve roadblocks, coordinate with Implementation, and transition activated customers to Customer Success Managers. Share customer feedback with Product and help operators confidently manage their businesses.

Provides operational support for legal AI products by translating attorney needs into AI-powered workflows, copilots, and agents. Designs, prototypes, tests, deploys, and optimizes solutions for document review, due diligence, contract analysis, and legal research. Supports user adoption through training, documentation, issue tracking, and frontline assistance. Collaborates with attorneys, technical teams, internal departments, and AI vendors while ensuring privacy, ethical, and firm-policy compliance.

Conduct high-volume outbound prospecting to enterprise technology accounts, research prospects, craft personalized messaging, and generate qualified meetings. Maintain accurate Salesforce pipeline data and activity records, collaborate on outreach sequences in Groove, and support account handoffs. Over time, assume ownership of net-new accounts and manage prospecting through close while developing expertise in GLG’s products and the enterprise technology market.

Supports day-to-day operations for digital products, including user access, client onboarding, catalog administration, merchandising, troubleshooting, quality assurance, documentation, product launches, and user training. Coordinates with product, IT, development, internal teams, clients, and warehouse partners to resolve issues, improve workflows, maintain accurate product information, and drive adoption across Empire & Co.’s digital product portfolio.

Performs audit and accounting tasks under supervision for nonprofit independent school clients. Responsibilities include audit planning, internal control testing, risk assessments, financial statement and footnote preparation, documenting findings, monitoring budgets, and supporting engagement completion. The associate applies GAAP, GAAS, and relevant SEC rules, communicates with clients and team members, maintains audit quality standards, and participates in professional development and CPA-related training.

As a Forward Deployed Engineer, you will translate AI research into real-world applications, architecting solutions and deploying systems for enterprise customers.

Lead a team building scalable internal platforms, APIs, data pipelines, evaluation frameworks, and quality-control systems for AI training workflows. Own architecture, reliability, security, technical standards, and delivery across application development, infrastructure, and applied AI. Mentor engineers, improve dataset and model-evaluation quality, resolve technical bottlenecks, and collaborate with research, product, operations, and AI specialists in a fast-paced startup environment.

Work cross-functionally to automate processes, build AI agents and internal tools, design executive dashboards, and own ad-hoc operational projects across Sales, Marketing, Finance, People, and Operations to help the company scale.

Leads procurement and subcontractor sourcing for utility-scale renewable energy and infrastructure projects. Negotiates trade contracts and equipment agreements, evaluates bids, manages supplier relationships, coordinates owner-supplied and long-lead equipment, and develops transportation, warehousing, and site logistics plans. The role also oversees commercial risk, contract administration, change management, supplier performance, market analysis, and delivery readiness across solar, BESS, substation, and grid projects.

Leads and scales a customer success organization serving enterprise accounts. Manages, coaches, and develops customer success teams while directly owning strategic accounts, executive relationships, onboarding, adoption, account planning, and measurable customer outcomes. Establishes operating frameworks, processes, playbooks, KPIs, and forecasting practices, collaborates cross-functionally on go-to-market priorities, and contributes to hiring and organizational design.