Top Tech Jobs & Startup Jobs in NYC, NY

Supervises customer service representative activities and supports daily customer service operations. The posting provides limited details about specific responsibilities, qualifications, technologies, or experience requirements.

Manage, launch, optimize, analyze, and report on integrated paid media campaigns across display, Google, paid social, CTV, and programmatic channels. Responsibilities include audience targeting, budget allocation, performance tracking, client reporting, strategy meetings, and managing multiple complex accounts in a fast-paced advertising agency environment.

Own and improve Octus’s enterprise security technology across endpoints, identity, SaaS, email, DLP, AI tools, cloud, and applications. Responsibilities include managing security platforms, hardening systems, tuning SIEM detections, responding to incidents, driving remediation, supporting audits and client reviews, assessing vendor risk, automating workflows, and mentoring teammates. The role requires broad hands-on cybersecurity expertise across Mac and Windows environments, identity platforms, secure web gateways, DLP, compliance frameworks, scripting, and REST APIs.

The Director of Sales will independently manage complex enterprise sales for Narmi One, targeting community and regional financial institutions. Responsibilities include prospecting, pipeline development, discovery, demonstrations, business case creation, procurement, legal due diligence, proposal development, quota attainment, new customer acquisition, and expansion sales. The role requires strong financial-institution relationships, consultative selling, complex deal negotiation, cross-functional collaboration, and travel of 25–40%.

Lead a pooled portfolio of approximately 300 B2B SaaS customers, improving adoption through scalable digital customer success programs. Build engagement cadences, webinars, office hours, lifecycle campaigns, self-service resources, and escalation processes. Analyze customer health and product usage data to prioritize outreach, identify risks, and measure outcomes. Guide customers through product workflows, troubleshoot configuration issues, use AI and automation, and collaborate with CSMs, Product, Marketing, Sales, and technical teams.

Lead implementation and onboarding of private fund management software for private equity clients. Translate fund accounting, investment structures, and client requirements into business logic and product enhancements. Build relationships with CFOs and Controllers, plan rollouts, prioritize roadmap needs, and collaborate with Product and Engineering teams to design and test complex fund structures.

Own CodePath EDU end to end, developing the product roadmap through faculty and administrator research. Lead LMS integrations, ship AI-powered features, define adoption and retention metrics, improve design quality, and partner with higher education teams to expand institutional adoption. The role requires building and scaling products for professional users across startup and larger-company environments.

Provides first-line support for Canoe’s production clients, handling inquiries, troubleshooting, training, and product education. The role coordinates with Product and Data teams to resolve bugs, communicate feedback, improve workflows, maintain Help Center content, and support AI adoption initiatives. Success requires strong client focus, analytical problem-solving, technical communication, collaboration, and interest in AI-enabled support operations.

Own the full post-sale experience for insurance claims clients, including onboarding, data migration, claims program launches, account health, business reviews, renewals, and expansion. Build trusted client relationships, translate claims performance data into insights, coordinate cross-functional issue resolution, and create scalable customer success playbooks, metrics, and operating rhythms.

Leads pre-sales solution development for enterprise biotech R&D customers. Partners with account executives and internal teams to discover requirements, model scientific data, design solutions integrating Benchling with existing technology environments, and deliver persuasive demonstrations. Advises scientific and IT leaders, addresses objections, contributes customer insights to product roadmaps, develops reusable solution content, and mentors other solution consultants. Requires regular onsite customer visits near Tarrytown, NY and 25–30% travel.