Top Tech Jobs & Startup Jobs in NYC, NY

Leads regional Technical Customer Support teams, overseeing performance, staffing, case management, escalations, service quality, and operational improvements. Uses support data, dashboards, and customer feedback to identify risks and drive measurable actions. Partners with Product, Development, Operations, Quality, and IT to resolve customer-impacting issues, improve supportability, and reduce recurring problems. Develops scalable workflows, quality controls, knowledge resources, and performance reporting while fostering an accountable, inclusive, customer-focused culture.

Coordinates internal and client-facing events, supporting venue research, catering, vendors, invitations, RSVPs, event materials, onsite setup, invoices, budgets, and expense reconciliation. Collaborates with facilities, office services, and firm teams to deliver polished, on-brand events. Requires strong organization, communication, project management, attention to detail, and proficiency with Microsoft Office; occasional overtime and approximately 10% travel are expected.

Drive full-cycle enterprise sales from prospecting through close, develop account and territory plans, engage C-suite decision-makers, deliver strategic presentations and ROI analyses, navigate complex multi-stakeholder sales cycles, and partner cross-functionally to deliver tailored solutions. Build outbound pipeline, exceed revenue targets, advise enterprise clients, and provide market feedback to inform product and go-to-market strategies.

Own and grow regional system integrator and boutique partner relationships across the Americas. Recruit, onboard, enable, and activate partners; develop joint go-to-market plans; drive partner-sourced pipeline, co-selling, customer expansion, and successful delivery. Collaborate with Sales, Technical Services, Product, Marketing, and Customer Success while managing partner performance, executive relationships, opportunity execution, and business reviews.

Drive new business development and enterprise sales across commercial real estate markets. Leverage established relationships with major office and multifamily property owners to generate opportunities, manage a high-activity pipeline, and close multi-site partnerships. Present to senior executives, provide market intelligence, and collaborate internally to improve sales messaging and processes. The role requires strong CRE relationships, consultative selling skills, quota attainment, and CRM proficiency.

Serves as the company’s first point of contact by welcoming guests, directing calls, managing bookings and reminders, handling administrative tasks, distributing mail, and supporting meetings and events. Requires professional communication, strong organization, customer service experience, proficiency with office software, and the ability to prioritize tasks in a fast-paced environment. Standard business hours are required, with occasional weekend availability.

Manage and develop client relationships across onboarding, contracting, launches, reporting, and ongoing account needs. Coordinate with Sales, Legal, Product, Finance, and Index Production to resolve issues and keep projects moving. Maintain accurate client and pipeline data in Salesforce, support sales operations, track milestones, and improve client service processes and reporting. The role offers progression toward independent account ownership in a financial technology environment.

Own the implementation, maintenance, integrations, technical roadmap, and vendor relationships for professional learning platforms, primarily Moodle LMS and LXP systems. Manage system performance, security, upgrades, patching, data flows, reporting, release management, and SaaS/PaaS implementations. Partner with business stakeholders, architects, IT teams, and suppliers to deliver reliable, scalable platforms aligned with organizational needs.

Manages a portfolio of 125+ major gift donors, identifying, cultivating, soliciting, and stewarding high-net-worth individuals. Conducts face-to-face solicitations, develops proposals and donor materials, supports executive and board fundraising, performs prospect research, tracks donor activity in Raiser's Edge, forecasts fundraising results, and recruits volunteers. The role requires substantial fundraising experience and focuses on securing gifts of $25,000 or more.

Secure and harden AWS and GCP infrastructure, manage vulnerabilities, implement compliance controls, maintain audit evidence, improve Kubernetes and CI/CD security, support reliability and incident response, and develop automation for security and infrastructure workflows. The role also contributes to application security, code reviews, production troubleshooting, detection, and FedRAMP readiness.